Reviews
I walked through the facility and everyone meet me with
I walked through the facility and everyone meet me with an honest smiling friendly face because with Ford you feel like you are part of a family not just a customer of a brand.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello David, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!
Pleasant experience.
Pleasant experience. Laura is an excellent sales person and Brian an excellent service manager. Great purchase experience and excellent customer service experience. If in the market, for a vehicle, highly recommended
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Hui, thank you for your kind words and this wonderful review! Thank you again and have a fantastic day!
Excellent work Trey Rogers , all works perfectly, really
Excellent work Trey Rogers , all works perfectly, really happy with my new car , support at any moment, will be buy again here, love Ford cars
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Luis, we are so happy to read such a great review about Sterling McCall Ford! We can't wait to see you again, have a great day.
Fast efficient service.
Fast efficient service. Antonio was awesome. Dealers ship was nice and clean. Will use them again in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you so much for your positive comments about Sterling McCall Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everyone that I have interacted with at Sterling McCall
Everyone that I have interacted with at Sterling McCall Ford has been wonderful to work with. I have nothing bad to say and only positives. I look forward to continuing to work with this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ryan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fast, easy, quick experience.
Fast, easy, quick experience. Treated me professionally. Priced fairly and was fair about additional options. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us such a positive review! We're thrilled to hear that you had a fast, easy, and professional experience with us and that we were fair with pricing and options. We appreciate your recommendation!
They are great to work with!
They are great to work with! Provide a great customer service and truly provide quality care to the car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Claudia, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
I dropped off my 2023 Bronco for a recall repair.
I dropped off my 2023 Bronco for a recall repair. Irvin wrote it up and accepted my vehicle for repairs as usual. Irvin is always very friendly, professional, and caring.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Mario, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.
Bought a 2022 Ram limited(excellent condition advertised
Bought a 2022 Ram limited(excellent condition advertised on website) and flew in on a Friday, because they said it would be ready. Turns out it wasn’t, they had it at a shop “fixing the bumper” and removing a few scratches it had. They didn’t have it ready until Saturday afternoon and when I finally picked it up I noticed there was still scratches, the rear passenger wheel is super mauled up, it was dirty on the inside, the rear passenger side door panel is a shade lighter than the rest of the truck so I’m assuming it was so bad they had to replace it and try to color match, and after I left the dealer the Service 4WD notification popped up. I tried emailing and calling the dealership to see if they could work something out with me considering I was promised a scratch free, excellent condition truck, but still no luck. If your looking for honest customer oriented sales people, I definitely don’t recommend this place!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We apologize for the inconvenience and frustration you experienced with your recent purchase. We always aim for 100% customer satisfaction and are disappointed to hear about your negative experience. Our team is working to address your concerns, and we would be happy to discuss further with you. Please feel free to reach out to me directly at the information provided below. Anthony Val Verde - Sales Manager Sterling McCall Ford | avalverde@Group1Auto.com | 281.588.5000
Great customer service and courtesy.
Great customer service and courtesy. Thank you for your expertise and attention to detail. Will go back for scheduled service and maintenance.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.