Reviews
Great dealership
Every one in the dealership was helping. I Bought new F-150 lightning. From reserving to processing the paperwork all was straight forward Thanks to P Tash and Paul.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review, Hamzah! We appreciate your business.
I went to Sterling McCall Ford to have my Ford tru
If you ever need work done on your Ford or any other vehicle I really recommend Sterling McCall Ford my experience there was amazing my representative was Chase. He was the best, he made sure I knew everything that was going on with my truck, he was patient, very professional, and he took his time to answer all my questions. I will always go back to Sterling Ford for any car service I need. Thank you Chase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!
Talk to David Nguyen
David Nguyen is the best service advisor. He really understands my Ford and is quick to diagnose any issues if any. And provide fairly priced service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!
Ask for Steven!!
I recommend going to Steven Barnes! He got me in my first car with just 1000 down & a low monthly payment. Awesome service & was only there for a couple of hours!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
effective and good customer service
Great and Quick experience with the car. they ordered the parts in 1 day and did a good job. customer service was excellent from the beginning
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Beware Will Over Charge
Was lied to about my car being serviced they didn’t touch it for two weeks and still wants me to pay for a 24-48 diagnostic.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Calvin Miller Service Director cmiller@sterlingmccallford.com
Great service and great environment-very enjoyable
My service advisor, David, did a great job today on my car. Got me in and out quickly . David is the reason I drive out of my way for service. I fully trust him. He is a great asset of your dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your thoughtful review, Rick. We're glad to hear you had such an outstanding experience working with David. We thank you for your business and look forward to your next visit!
Awesome customer service
David in service is just awesome! From time of service and reception all was well done. Oil change and air filters changed and working great so far. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave us a review! We look forward to your business with us again!
Great Service
Eric Gonzalez was my service advisor he went above and beyond my expectations! He was Extremely knowledgeable about my car! The entire staff was polite and attentive!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Keven for your kind words! We are so glad we were able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!
Lie lie lie
Totally a lie, my truck had a clock spring recall because my horn doesn’t work, I left my truck for 2 days and when they gave it to me they said that they had already changed the part and it was not true, I went to a mechanic and changed the part and worked the horn and supposedly they changed it
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your feedback about your service experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Calvin Miller Service Director cmiller@sterlingmccallford.com