Reviews
Phone appointment scheduled very easily for maintenance
Phone appointment scheduled very easily for maintenance service. Service adviser was friendly and completed maintenance service promptly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service.
Excellent customer service. David was my service advisor which provided awesome customer service. My car was serviced in a timely manner. I didn’t have to wait all day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very competent and professional in dealing and car
Very competent and professional in dealing and car service. Time management and updating customer is excellent. Waiting area with coffee and cookies is remarkable
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cody was my service manager.
Cody was my service manager. He was excellent. He explained everything and did a very good job. Thank you Cody for all your help today.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cody was my service manager, and he was excellent
Cody was my service manager, and he was excellent explained everything to me did everything he could to help thank you Cody for all your help
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Judy, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very helpful and cordial Excellent service, explained
Very helpful and cordial Excellent service, explained everything Didn’t have to wait for too long
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chet was so helpful with communicating with me and
Chet was so helpful with communicating with me and sharing different options and really helping me get into the car that I was looking for. The car that I chose was absolutely fantastic and he was super helpful and getting all the paperwork done as quickly as possible and getting me into the vehicle, I cannot thank him enough.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My car would not start this morning I call dealership and
My car would not start this morning I call dealership and ask could they service my car today and they accommodate me and my car was ready in two hours.My car was serviced and battery replacement and they also washed my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This service dept is easy to reach and schedule service
This service dept is easy to reach and schedule service appts. It is also nice to have access to loaner vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
Excellent service communication very clear well
Excellent service communication very clear well professional was very helpful and very informative very good
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
