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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Ali's communication skills are exceptional

I recently had the pleasure of working with Ali at Winchester Mitsubishi, and I have to say, he is absolutely fantastic at what he does! From the moment I walked in, Ali made me feel welcome and taken care of. He listened carefully to my concerns and explained the repair process in detail, answering all of my questions along the way. Throughout the repair process, Ali kept me informed and updated, making sure I understood what was happening every step of the way. His communication skills are exceptional, and I never felt like I was in the dark about what was going on with my vehicle. But what really stood out to me was Ali's commitment to customer service. He truly went above and beyond to ensure that my experience at the dealership was a positive one. He was patient, kind, and professional throughout the entire process, and I left feeling completely satisfied with the service I received. If you're in need of a service advisor who truly cares about his customers, I highly recommend Ali at Winchester Mitsubishi. He is a true professional and a valuable asset to the team. Thank you, Ali, for your outstanding service and for going above and beyond to ensure my satisfaction. I will definitely be returning to Winchester Mitsubishi for all of my future service needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jaym, thank you for your kind review; we are happy to pass along your comments to the team here at Winchester Mitsubishi! Until the next time we meet, take care!

Office personnel is great but could be faster especially

Office personnel is great but could be faster especially when told nothing is wrong with your car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service!

Great service! Listened to what we wanted and made it happen! Great first car buying experience for my daughter!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We was treated very well.

We was treated very well. Our salesman has been great with helping us from the first second he asked if he could. Our salesman and his manager helped us with finding a monthly payment that we could afford. We will definitely be sending family and friends to Winchester Mitsubishi and asking for salesman, T.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quick efficient friendly provided great customer service

Quick efficient friendly provided great customer service and got me out quickly happy with the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Overall, I had a fantastic experience at Wincheste

I recently had the pleasure of purchasing a vehicle at Winchester Mitsubishi, and I can confidently say that it was one of the best car buying experiences I've ever had. From start to finish, the staff at Winchester Mitsubishi were courteous, professional, and went above and beyond to ensure that I was satisfied with my purchase. The sales team took the time to understand my needs and preferences, and showed me a range of vehicles that fit my requirements. They were patient and never pushy, which made the decision-making process much easier for me. Once I found the vehicle I wanted, the financing process was smooth and hassle-free. The team worked hard to get me a competitive interest rate and a payment plan that fit my budget. The staff at Winchester Mitsubishi also provided excellent after-sales support, answering any questions I had and ensuring that I was completely satisfied with my purchase. Overall, I had a fantastic experience at Winchester Mitsubishi, and I would highly recommend them to anyone in the market for a new or used vehicle. Their commitment to customer satisfaction and high level of service is truly impressive, and I will definitely be a repeat customer in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jaznew, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

We had a great time at Winchester Mitsubishi!

We had a great time at Winchester Mitsubishi! We purchased a new vehicle. We had to bring our 3 kids with us. Winchester Mitsubishi was very accommodating and friendly. We love our new vehicle and we got a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Pennyyy, thank you for taking the time to leave a review for us at Winchester Mitsubishi. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Winchester Mitsubishi

Tiffany was great!

Tiffany was great! We always enjoy speaking with her. If you need help or guidance purchasing a vehicle with bad credit, she will guide you and show you the way. Thank you Winchester Mitsubishi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Curtp, thank you so much for the positive review! We're looking forward to your next visit with us!

We were very impressed with the buying options the

This is a great dealership with a lot of options to choose from. We were very impressed with the buying options they have and the payment options. Very low payment options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Wavj, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!

It was easy to arrange for inspection service.

It was easy to arrange for inspection service. Taylor was courteous and professional at car drop-off and pick-up. We will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.