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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They will get you approved when no-one else can!

We Absolutely love our New Vehicle! We don't have great credit. We have been shopping around for a while holding on to our vehicle that is on it last leg. We have went everywhere in Northern Virginia to get approved. Every where we went wanted a huge down payment. We went to Winchester Mitsubishi and did not have to put anything down. I highly recommend Winchester Mitsubishi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Shannon B, we're glad to hear you enjoyed your visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

GREAT PEOPLE - GREAT SERVICE - GREAT VEHICLES!

GREAT PEOPLE - GREAT SERVICE - GREAT VEHICLES! I highly recommend Winchester Mitsubishi! They have a lot of cars to choose from and they are all very clean and nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Carissaw, thank you so much for your high rating! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Excellent service

Amazing experience at Winchester Mitsubishi. Went in and came out with the car I wanted. Thank you Ramona for your assistance

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John Earley, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.

This was a great experience they made sure everything was

This was a great experience they made sure everything was working well and running perfectly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They will get you approved!

I honestly was shocked I was able to get into a new vehicle! I have horrible credit. I've been everywhere! I went to Winchester Mitsubishi and within 30 minutes I was told to test drive what I wanted. They told me the vehicles that would fall into certain criteria as far as monthly payment. I didn't have to put anything down! Thank you so much Winchester Mitsubishi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

L Weiss, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

Tiffany was extremely helpful and knowledgeable

Tiffany was extremely helpful and knowledgeable of the programs and promotions they had. We love our new vehicle! I definitely recommend Winchester Mitsubishi Thank you Winchester Mitsubishi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mlands, we really appreciate your positive review! We hope you have a great day!

Awesome Experience

Wonderful experience at Winchester Mitsubishi. Thank you Ramona for your help. It was a pleasure meeting you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeylin Reyes, thank you for sharing your positive experience! We hope you have a great day!

You are the best, Tiffany!

Thank you Tiffany! You are the best! We were hesitant to drive to Winchester Mitsubishi. We spoke to Tiffany and she assured us, they would work everything out. We love our new ride!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ttsmith! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Patrick and Tiffany are the best!

I went to Winchester Mitsubishi and met with Tiffany, she is the sweetest person! She made sure all my questions were answered and she made sure I was taken care of. Patrick was the sales rep that assisted me. I love my new car! Thank you Patrick and Tiffany

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mildred L, reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great day!

Scheduled appointment on Tuesday for Friday and they

Scheduled appointment on Tuesday for Friday and they called me on Friday 15 min before the appointment stating they can not do it. I was very disappointed and stated they needed to get it done. The once the finished the install the we’re missing a part and was told it’s now going to cost more. It took forever to get this part and now I have to wait and pay more for the missing part. No apology’s or anything. And their fee they tack on are high and have never been charged hazardous disposal fee for an install this is normally charged when changing oil or batteries. Very disappointed in the experience I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.