Reviews
It is a good place to bring my vehicle for maintenance,
It is a good place to bring my vehicle for maintenance, they are nice and do their job right.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Carl2506.cl, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
They pay a lot for used vehicles
I went to Winchester mitsubishi to trade in my car for a newer model. They paid off my loan and gave me 4K towards my next car. They also lowered my interest rate! Love this place!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marshal Jameson, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Standard inspection takes entirely to long.
Standard inspection takes entirely to long. Mechanics in other states with more in depth inspections are finished with the vehicle in 15min or less.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Kevin.chartier23, it's upsetting to hear that you did not receive the top-notch service we strive to provide. When you have an opportunity, please reach out to us at (540) 686-7845 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Service is very good and will be happy to return for my
Service is very good and will be happy to return for my next oil change
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Keiththompson111, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Winchester Mitsubishi
They lie to me when buy my car never fixed the problem
They lie to me when buy my car never fixed the problem but I waiting
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We are disappointed to learn of your experience here at Winchester Mitsubishi, but will take this opportunity to improve.
I waiting for you fix my car
Excellent service
Ramona Is such a kind and wonderful person. She is very straight up and tells you the truth and try to find the best car that suits you
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Karisma Spann, thank you so much for your positive comments about Winchester Mitsubishi! Thank you so much again for your feedback! We hope you have a great day!
Outstanding
I was looking for a new car and Ramona found the perfect car for me. She?s just an outstanding person very polite and patient
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rebecca St Clair, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service department that I can trust!
I am new to the area and gave this dealership a try based off of their reviews. Although I only came in for an oil change, I am grateful to have chosen Winchester Mitsubishi. They did a full overview of my vehicle, and I am glad they did because I was driving on a bad tire that could have blown out any day. Rather than try and sell me all four tires they presented both options and let me choose. I will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michelle Reece, we're happy you found our staff to be so supportive during your experience here at Winchester Mitsubishi. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
When I checked in I found out the service area still
When I checked in I found out the service area still opens at 8 am and the web sight said 9 am.. that should be checked . The receptionist helped a young man that came in for an oil change , without an appointment. She did very well with him and set him up for an appointment that will fit into his class schedule . Nice job !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Klstichler, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Winchester Mitsubishi. Thank you so much again for your feedback! We hope you have a great day!
All I can say is wow!
All I can say is wow! Tina was so sweet and knowledgeable and put me to ease throughout the entire process. I highly recommend Tina for all your car buying needs. The best customer service experience I’ve had. Thank you Tina!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mlb3394, thank you for your kind review; we are happy to pass along your comments to the team here at Winchester Mitsubishi! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!