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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome sales team and awesome place to buy a vehicle no

Awesome sales team and awesome place to buy a vehicle no pressure and plain customer service at its best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Uagoob, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

Great place to buy and service!

Great place to buy and service! Strongly suggest that you go here for your vehicle needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Heli5bear, thank you for taking the time to leave a review for us at Winchester Mitsubishi. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

Great experience!

Great experience! Katie makes sure you get into a car you want on the terms you want!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jennarenee323, thank you for taking the time to leave a review for us at Winchester Mitsubishi. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

They are very helpful and ensure I understand everything

They are very helpful and ensure I understand everything going on with my vehicle. I can trust them and their advice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Jd, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Winchester Mitsubishi

General manager.

General manager. Rafeal extremely rude and unprofessional. Will not be purchase vehicle from this facility due to his unprofessionalism to buyers! Take your money elsewhere!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Here at Winchester Mitsubishi, we strive for excellence, and are disappointed to hear that you received anything less. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (540) 686-7845 so we can work towards a resolution.

Tiffany is super fabulous!

Tiffany is super fabulous! She worked hard to make sure I was taken care of and made sure I had everything I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Power Fan, thank you for your kind words and this wonderful review! We hope to see you soon! Tiffany is definitely SUPER FABULOUS!

Very helpful enjoying my time there an I’m loving my new

Very helpful enjoying my time there an I’m loving my new car and hope the warranty be good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Lhlaw, thank you so much for your positive comments about Winchester Mitsubishi! Please don't hesitate to reach out if there's anything additional we can do for you.

Staff very professional and helpful.

Staff very professional and helpful. I cannot thank enough to Heather for going above and beyond in helping me on the transaction and providing me outstanding service. Thank you and all the staff for going the extra mile to make my experience great and saving money.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Mr. Norman, we are glad we could help! We're looking forward to your next visit with us!

They was good and took care of all my issues that I had

They was good and took care of all my issues that I had with my car

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Skesner30, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

They went above and beyond when the battery died in my

They went above and beyond when the battery died in my Arcadia will use them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mawyercaroline, your satisfaction is our top priority. Thank you for the high star rating! Thanks again for taking the time to leave us this information about your recent visit. Take care!