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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Clean, comfortable and efficient.

Clean, comfortable and efficient. I never felt pressured and was serviced with honesty. T was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cardoza0182, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Winchester Mitsubishi. Thank you again for the great review!

You have to check this place out!

Great dealership! We were hesitant to go there because of our credit situation. We were able to get a new vehicles with a lifetime warranty. We put 500 down and have a monthly payment of 364. I would definitely recommend Winchester mitsubishi to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Winchester Mitsubishi

Service is excellent, communication and follow up after

Service is excellent, communication and follow up after service is exceptional. I recommend Winchester Mitsubishi for your car service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bakehnkwenti, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Winchester Mitsubishi. We hope to be of service to you again in the future. Best wishes, Winchester Mitsubishi

BEST DEALERSHIP IN WINCHESTER!

This is an amazing place with a great atmosphere and a great team vibe! From the moment I walked in the door I was greeted with a smiling face. They asked me if I needed anything while I waited in the in the gorgeous waiting room. The whole staff was super nice, and they really made sure I was taking care of. I really recommend this dealership for anyone looking to buy a new or used car. It's also a great atmosphere to come in and say Hi and talk about the great financing options they have available for bad credit options. Thanks for everything you've done for me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Travis, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Winchester Mitsubishi

This is an amazing place with a great atmosphere and a

This is an amazing place with a great atmosphere and a great team vibe! From the moment I walked in the door I was greeted with a smiling face. They asked me if I needed anything while I waited in the in the gorgeous waiting room. The whole staff was super nice, and they really made sure I was taking care of. I really recommend this dealership for anyone looking to buy a new or used car. It's also a great atmosphere to come in and say Hi and talk about the great financing options they have available for bad credit options. Thanks for everything you've done for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Winchester Mitsubishi!

Sales people are going to be just that, a sales person.

Sales people are going to be just that, a sales person. Read and pay close attention and not just go off of what you're being told. You are the one driving away with a 5 year or so contract and there is no giving it back if you realize it doesn't have everything you thought it did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Keishaanderson74, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Nice dealership always takes care of you and makes sure u

Nice dealership always takes care of you and makes sure u have everything you would need

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Tonymercer1400, thanks for taking the time to leave a review.

Winchester Mitsubishi Sales person Carlen I had been in

Winchester Mitsubishi Sales person Carlen I had been in common with back and forth with for about 2 weeks because I was very much interested in a new Mitsubishi cross eclipse SEL I live in TEMPLE HILLS MARYLAND witch is 2 hours away I sent her all my documents and information that the dealership needed so she tells me after she received my information that she had Pre-approvals for me but I had to come in so my car that I was trading could get appraised and once I arrive the dealership will submit my income information to the bank When my wife and I walked through the door no one said hello can I held you or welcome so she comes and tells us that as soon as she finishes up she will be with us I just wanted to say to you that was real messed up how I sent my documents to make sure there were things in place before arriving and I had told you this before I came but you kept on telling me that you could do something for me I left disappointed and mislead but it’s ok I know that was BS that you told me before I left but I do know and recognize the RACE CARD when it’s played at this point because of the BS you feed me after making that long trip I will Make sure I tell people not to patronize your business because of You do Business Customer service sucks

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Perfectgentlemen20017, we regret to hear that your experience with us was not a more positive one. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (540) 686-7845.

Ramona Torres una persona muy atenta con sus clientes.

Ramona Torres una persona muy atenta con sus clientes. Muy buen trato de parte de ella. Gracias por conseguirnos el mejor negocio.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nahomy Ramos, thank you for the high star rating! If you have any further questions, please don't hesitate to reach out!

It was a great Straight up dealership which work fast and

It was a great Straight up dealership which work fast and got me what I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jarethmangham1990! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!