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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 11:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Would not recommend this dealership to anyone!

Would not recommend this dealership to anyone!!! Very disappointed with the sales and management team

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Naeliz75, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (540) 686-7845 at your earliest convenience to discuss how we can turn your experience into a positive one.

They are friendly and helpful and very pleasant.

They are friendly and helpful and very pleasant. They go out of there way to help you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Lindapigeon75, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

Was in and out in an hour and a half.

Was in and out in an hour and a half. Everyone there was very nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Aimeeslove1, thank you so much for the positive review! Until the next time we meet, take care!

Great service and reasonable prices.

Great service and reasonable prices. Appointment handle on time. Customer serve folks very helpful in explaining work done and warranty. I will definitely recommend to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Roblorigan7, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

The staff is very friendly and always willing to help as

The staff is very friendly and always willing to help as much as possible. Always enjoy visiting.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

G.betheljr924, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Ben and Colleen helped me.

Ben and Colleen helped me. They both went above the normal to help me. I would recommend them to anyone looking to get a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Livingonpurpose! We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

We have bought 4 vehicles from them that should say

We have bought 4 vehicles from them that should say enough about them if we felt we wasn't be treated good we wouldn't have been back after the first 1, we have always been pleased with them, great dealership to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

Best experience at a car dealership.

Best experience at a car dealership. Katie listened to what I was looking for. Listened to obstacles that I might face with trade in. Got the payment that I was aiming for with zero money down. She was patient with me in my car decision, friendly to talk to and I love my new Outlander.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Shilow, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

The service department was fantastic.

The service department was fantastic. Prompt and excellent care. Great prices and thorough work. I will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Alkirk87, thank you so much for the positive review! Thank you, and have a fantastic day!

I have always received the upmost curiosity and

I have always received the upmost curiosity and respectful from all the people I have seen

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Gsteward98765, thank you; we appreciate your feedback! Thanks again for taking the time to leave us this information about your recent visit. Take care!