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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 11:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Winchester mitsubishi always goes above and beyond for

Winchester mitsubishi always goes above and beyond for their customers. I would never go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sasuke.3996, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Winchester Mitsubishi. Please don't hesitate to reach out to us if there's anything more we can do!

Colleen was great- the finance team too!

Colleen was great- the finance team too! They got me in a car I love that's safe for my family. I will absolutely come back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Crandall.sn, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Tarek was great!

Tarek was great! Very informative. Answered so many questions. I will definitely recommend him to anyone I know looking for a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Megan Ellis, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

The staff was very professional and friendly .

The staff was very professional and friendly . The representative tried their best to accommodate and fulfill my request and needs. Thank you Mitsubitshi Team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Samsodi20033! We're so happy we were able to help you out! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Tarek was amazing!

Tarek was amazing! Very helpful and knowledgeable! I will be referring him to anyone I know interested in anew vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Megan Ellis, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!

Very helpfull and informative kind listened to my

Very helpfull and informative kind listened to my questions and concerns and i es satisfied with the services

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Vilmaalas77, thank you for taking the time to leave a review for us at Winchester Mitsubishi. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Winchester Mitsubishi!

Worst mistake of my life.

Worst mistake of my life. They lied about what was really wrong with the car. I’m out of a car, my money and my job. Depression has started taking over at this point.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jessicajones022, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please reach out to us at (540) 686-7845 when you can so we can address this situation directly. Thank you and have a great day.

I think you you all are number one I came in with bad

I think you you all are number one I came in with bad credit yeah help me roll out with a 22 I would recommend everybody to come see you all you are the best and I will continue be a customer with you all forever until I leave here God call my name I am with you all thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Ladnerterry1, we're glad you had such a wonderful experience with us! If you have any further questions, please don't hesitate to reach out!

Super helpful and friendly faces, that make sure you find

Super helpful and friendly faces, that make sure you find the right car for you. I went in with very little money and came out with a brand new 2020 Mirage that i am IN LOVE with, i’m very pleased

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Aleighas03, we are so pleased you enjoyed your visit to Winchester Mitsubishi! If you're ever in need of more help, please let us know!

We received very helpful information before purchasing

We received very helpful information before purchasing and the process was fast and simple. The employees were very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Enrique015, we are so pleased you enjoyed your visit to Winchester Mitsubishi! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!