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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 11:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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They care about the customer and go above and beyond to

They care about the customer and go above and beyond to meet your needs. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kdmoats, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Winchester Mitsubishi!

I was so happy my sale lady Katie who help me with new

I was so happy my sale lady Katie who help me with new car I am so grateful that Katie help me out with my credit and she was very helpful . I was so upset when all the car places turn me down and Katie just lift me up with a new car . I want to thank Mitsubishi with all their help .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gusoviustina, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Muy buen servicio y si lo recomendaría con mis amistades

Muy buen servicio y si lo recomendaría con mis amistades visitaré pronto sea posible b

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Carlosfugon19, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out! Carlosfugon19, we're so glad that we were able to go above and beyond your expectations!

Went in for state inspection.

Went in for state inspection. Stuart Cooper was very friendly and done my truck fast. Very happy .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jsmoot1949! We're so happy we were able to help you out! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Winchester Mitsubishi!

Bought a 2008 Land Rover , drove it one day, now it won’t

Bought a 2008 Land Rover , drove it one day, now it won’t start at all, invested a couple thousand in it and still nothing! But because it’s “as is” , nothing will be done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Brittneywestfall017, we regret your most recent visit with us was not up to the standards we strive for. Please reach out to us at (540) 686-7845 so we may assist you in moving forward towards a resolution.

My experience here was great!

My experience here was great! The people who helped me land my dream car were fantastic! Very personable and professional! Thanks T!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Danielleimpink, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Tarek was very knowledgeable and professional.

Tarek was very knowledgeable and professional. He made it easy to go thru the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Stclinger, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

It was an easy process from start to finish.

It was an easy process from start to finish. Very friendly staff from sales to finance person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on the purchase, we all appreciate your kind words my dear. Welcome to Winchester Mitsubishi family. We definitely gained a very sweet customer. Ben Shabib

Nice people.

Nice people. They do try to do a good job. Service is a bit slow

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Hairdr91, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

My sales rep Colleen Simpson did a amazing job from start

My sales rep Colleen Simpson did a amazing job from start to finish. My family showed up early for our appointment an was greeted immediately. Colleen offered us beverages an had the vehicle brought right up for us to have a look. She answered all of our questions an made us feel very comfortable in the buying process. After the test drive, the purchasing process was breeze. Ms Simpson walked me through each step in a professional manner an made sure i understood each form i was signing. I also liked that Ms Simpson took the time to give me a tour of the service area, an explained the lifetime warranty they offered on select vehicles. When I return to purchase my next vehicle I hope to do business with Ms Simpson again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Wooddefy, we're glad to hear you enjoyed your visit. We hope you have a great day!