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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Friendly staff get u in and out quickly gree u by ur name...

Friendly staff get u in and out quickly gree u by ur name always with a smile i. Will buy from them again have been great people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Steelerfan2272, we really appreciate your feedback! If you're ever in need of more help, please let us know!

Car just inspected. No covers on headlights. 1 key. 3...

Car just inspected. No covers on headlights. 1 key. 3 different tires. Malfunction light on. Some things not in dealerships control due to AS IS. Hope they can help resolve some of the issues. Very reasonable as far as price.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mr. Finely, We are saddened to hear you had some issues with the vehicle, On the hand we appreciate your honestly and recognition that the vehicle was sold AS IS, and had close to 140K Miles. We always do all we can to help our customers. Please do contact our service department. And we shall be there for you.

Very disappointed in service. Oil change and state...

Very disappointed in service. Oil change and state inspection took 3 hours. We even confirmed our appointment several days before the appointment. No excuse. Sad

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for coming in, we value your opinion. We’re normally known for our exceptional attention to detail, and we regret that you are unsatisfied. We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

They were very helpful in getting me into a new car of my...

They were very helpful in getting me into a new car of my choice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

201lbuck, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us!

I'm very pleased by the treatment we received when came...

I'm very pleased by the treatment we received when came in to get my vehicle. Not only did he help fit me to the right price per month but the most awesome car that fits me and my needs!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Forgetmeknotz2021, reviews like this give us motivation and help us ensure we provide high-quality care.

Great experience. Great dealership.friendly knowledgeable...

Great experience. Great dealership.friendly knowledgeable staff. Clean lot and showroom . Lots of vehicle inventroy. Customer service is number one from point of sale to first service appt.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sgtminnich, thank you for sharing your positive experience! We're looking forward to your next visit with us!

The sales team was friendly and easy to deal with and...

The sales team was friendly and easy to deal with and they went the extra mile to get me in the vehicle I wanted. I am a happy customer and highly recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Michaeljensen177, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

Great prices and wonderful experience with Vladimir love...

Great prices and wonderful experience with Vladimir love my new Mitsubishi

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Bridgeepurcell, thank you for the high star rating! If you're ever in need of more help, please let us know!

My buying experience was very rememberable. Just recently...

My buying experience was very rememberable. Just recently I had my oil changed. The service was completed in a timely manner. Looking forward to future visits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jjam1814, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Good customer service and great job performance. All...

Good customer service and great job performance. All safety recalls on my 2011 outlander sport were done perfectly and on time. Thanks to you all

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.