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Winchester Mitsubishi

(1,247 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Loved this place, didn't feel pushed or hassled to buy....

Loved this place, didn't feel pushed or hassled to buy. Was given options based on my credit what i could afford and the sales rep was very nice and patient the whole time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Leoqueen2020*, we are glad we could help! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

This was an awesome place to buy a vehicle! They tried to...

This was an awesome place to buy a vehicle! They tried to make every effort to ensure our satisfaction and we would definitely come back for future purchases!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sbatza20, your satisfaction is our top priority. Thank you again for the great review!

I highly recommend this place! Friendly staff and very...

I highly recommend this place! Friendly staff and very communicative! Ramona will do anything she can to help out a customer anything you need she will do her best to accomplish it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Brendacampos440, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Very friendly and responsible and very courteous they...

Very friendly and responsible and very courteous they will asked u if u need anything very clean establishment get u in at a reasonable time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Valeriesaul79, we're happy you found our staff to be so supportive during your experience here at Winchester Mitsubishi. If you have any further questions, please don't hesitate to reach out!

The guys are awesome my wife and I did a two car deal and...

The guys are awesome my wife and I did a two car deal and trade and it all work out with sign and approval drive off the Lots with both less than three hours. Usually a sale like that covers till next day. Please see this staff for they are amazing. Ask for T, that's my main man there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Kipjaybaby! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out!

We as a family have bought 3 vehicles in the past year,...

We as a family have bought 3 vehicles in the past year, and couldn't be happier with the experience we had. Dave is one of the best salesmen that I have ever worked with in my 52 years. Highly recommended him for all your new or used car needs. I will definitely go back to them in the future. Thanks Winchester Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dmbrill.brill, we're happy you found our staff to be so supportive during your experience here at Winchester Mitsubishi. Thank you again for leaving us this response!

Sales staff will definitely help you get into the vehicle...

Sales staff will definitely help you get into the vehicle you came to test drive and do the very best to get you financed at a lower rate than your previous vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Not a whole lot to say. It was a long drive but things...

Not a whole lot to say. It was a long drive but things went smoothly and Katie was excellent to buy from. Would definitely recommend her and this dealership to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Alewis1364, we're happy you found our staff to be so supportive during your experience here at Winchester Mitsubishi. If you have any further questions, please don't hesitate to reach out!

Appointment right away..friendly..explained all that...

Appointment right away..friendly..explained all that needed done..answered all my questions..took me back to waiting area. Once done explained everything .I was in and out in about 2 hrs..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had spent about 5 days prior to entering Mitsubishi and...

I had spent about 5 days prior to entering Mitsubishi and when we walked in, the show floor had an atmosphere unlike most of the others we had been to. It was clean, inviting, and friendly. I was first met by Ramona who showed us a car for my daughter. We decided to to purchase that vehicle but decided to return to the dealership and trade in my old vehicle for a new outlander. Rafel was more than welcoming and gave us a great deal on my trade. We then dealt with the next guy who walked us through all the features on the car. We were so impressed with Mitsubishi and the service we received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.