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Winchester Mitsubishi

(1,247 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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After my mirage lost to a Chevy pickup the dealership...

After my mirage lost to a Chevy pickup the dealership gave the best estimate for the repairs. I have liked the service I’ve received in the past. Do wish I had gotten more updates on the delay of needed parts. I had to call and make inquiries.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Klstichler, thank you for the high star rating! Thank you again for leaving us this response!

I was very comfortable in the dealership. Everyone was...

I was very comfortable in the dealership. Everyone was very nice and helpful while I was there. I would return to purchase my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Donnaaprice, thank you so much for your high rating! If you're ever in need of more help, please let us know!

Management was extremely nice, was able to provide...

Management was extremely nice, was able to provide affordable financing for me. Only issue was music to loud, couldn't hear. Really like the SUV!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Melissalansberry83, thanks for your praise and kind comments about our team. Thank you again for leaving us this response!

Everyone was great. They put my fears at ease. I will be...

Everyone was great. They put my fears at ease. I will be back when it comes time to purchase another car. Top notch professionals. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sjmimi7411, we really appreciate your feedback! Sjmimi7411, thanks for taking the time to leave a review.

I had a great experience there Amber was very helpful. My...

I had a great experience there Amber was very helpful. My stepdaughter is very happy with her new car. I will buy need car there. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Antonelli_vincent, thank you so much for your high rating! We're looking forward to your next visit with us!

Great Customer Service and everyone that I worked with...

Great Customer Service and everyone that I worked with did their best and got me approved for a car. Love my car and Great Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jake.kwa, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

Well the sales man Tarek was very helpful and I and have...

Well the sales man Tarek was very helpful and I and have good manners to help people and try to get the best deal for. you and very please and manager and collaborators

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

It was very nice and friendly people. They was determined...

It was very nice and friendly people. They was determined to get me in a car today. I would recommend anybody to go see them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Virginia.e.cogle, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Great Sales and Service Highly Recommended you won't be...

Great Sales and Service Highly Recommended you won't be disappointed. If you are looking for a reliable vehicle don't hesitate to give them a call or visit them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Juliusnorwood2016, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

I am 60 years of age i have been to many car dealers sm...

I am 60 years of age i have been to many car dealers sm and lg I have never been treated so respectful the people to be so honest as the sales lady or the loan officer they where out standing they treated me no diffrent if i was putging 500 down or 5000 everything they said they would do they did I felt welcomed as soon as i was approched by my sales lady katie I have never experienced that kind of help and honesty from any other and i deffinetly will recommend my family and friends to this car dealer with out hesitation no question I feel bad im bad on names i can not remember the gentlemen that worked on my loan but i hope he gets his recognition I was crunched a little for time cause i live 77 miles away and i had to be home to meet my nephews school bus they said I did not have to worry that i would be katie told me that and i did not have to

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Pcmorris1920, we're happy you found our staff to be so supportive during your experience here at Winchester Mitsubishi. If you have any further questions, please don't hesitate to reach out!