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Winchester Mitsubishi

(1,247 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Had a very pleasant hassle free experience. Amber Hopkins...

Had a very pleasant hassle free experience. Amber Hopkins was very professional and helpful getting us started and on our way to the new purchase of a 2021 Outlander Sport.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Rhough298, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

Amber was great and so was Rafel but we had to come back...

Amber was great and so was Rafel but we had to come back to have the car cleaned. We left it there for the better part of an hour and a half while we ran errands ( told them that it needed washing and we were to bring it back to them to wash it ) and nothing was done to it. We bought the car the day before and had to bring it back on our own time to have it cleaned and when we left it for them to clean they did nothing until we came back and said something about it.Then and only then was it washed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Linecher, we really appreciate your positive review! Thank you, and have a fantastic day!

Amber was great. She worked really hard to make me happy...

Amber was great. She worked really hard to make me happy as a customer! She kept crunching numbers until we got the deal we were happy with in owning a new car !

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Asingle83, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

I want to thank Vladimir and Patrick for helping my mom...

I want to thank Vladimir and Patrick for helping my mom get a car this has made her so happy I will be recommending people

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Heafav, we are glad we could help! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Winchester Mitsubishi!

They have helped me get two cars already and they are...

They have helped me get two cars already and they are very attentive when I tell them there is a problem with my car and they get right to it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Talithabravo, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

My visit to Winchester Mitsubishi was a fantastic...

My visit to Winchester Mitsubishi was a fantastic experience. The showroom was very nice and well put together with new models on the showroom floor and beverages available. My salesperson Katie was very knowledgeable and extremely helpful in getting me in a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Lovelacerobert19, thank you so much for your positive comments about Winchester Mitsubishi! Please don't hesitate to reach out if there's anything additional we can do for you.

The receptionist was great, in and out. Very fair...

The receptionist was great, in and out. Very fair pricing, it was easy to find and they have a great waiting area make the time fly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Sosa8313, we appreciate you taking the time to leave us this feedback. We can't wait to see you again, have a great day.

2020 Mitsubishi Outlander Sport ES 2.0 ES 2.0 AWC

This is how this auto is or was listed till they contacted me. Detailed Pricing Price $26,500 Discount* -$26,499 Sale Price $1 If this is not a false advertisement I would like to know what is. I have taken screenshots of it and because they hung up on me 2 times. I will contact the better business burrow and contact a lawyer friend with all the information and see what can be done. And by the way, the first person I was talking to and asking about the price got Irate and said I quote ( It is for sale for $1 but just sold ) He was contacting me to see if I was interested in it and I was but had questions about the way it was advertised?

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Gl, it's upsetting to hear that your experience was anything but stellar. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (540) 686-7845 so we can work towards a solution. Thank you and have a great day.

2020 MitsubishiOutlander Sport ES 2.0 ES 2.0 AWC...

2020 Mitsubishi Outlander Sport ES 2.0 ES 2.0 AWC CVT VIN: JA4AR3AU0LU012542Stock: LU012542P Detailed Pricing Price $26,500 Discount* -$26,499 Sale Price $1 If this is not a false advertisement then what is?? Then they said it was sold as I wanted to know why they had it priced like this for $1. the Gentleman I was talking to got really irate. Hung up on me. I took a screenshot of all this.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gerald, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at (540) 686-7845 so we can work with you to make this right.

This is the absolute best experience I could of asked for...

This is the absolute best experience I could of asked for in buying a car. Thank you so much to Tarek for all he did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Nbreit111, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!