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Winchester Mitsubishi

(1,247 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service & friendly, helpful staff!!! Great place...

Great service & friendly, helpful staff!!! Great place for service!! Quick in & out. Thanks so much for everything & getting me quality service!! Definitely will be back!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tobepositive2, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Retired

Thank you to Katie Johnson and the sales team for an outstanding job. I did not think I would get an vehicle due to some credit problems. The team worked so effectively to get me in a brand new car. Thank you for your passion and determination to give a chance to get a new car. God bless all team members for their kindness an help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jacqueline, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Had my very first service on my new 2020 Mirage service...

Had my very first service on my new 2020 Mirage service was quick, professional meets Quality. They even put my tags on for me and I did not request to have it done. Great job! Mitsubishi of Winchester service department, very pleased will see you again soon!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Legitmusic987, we appreciate you taking the time to leave us this feedback. Thank you again for leaving us this response!

It was wonderful. I was TREATED WITH THE GREATEST OF...

It was wonderful. I was TREATED WITH THE GREATEST OF RESPECT. EVERYONE WAS VERY POLITE AND SO HELPFUL. I WOULD RECOMMEND THEM TO BUY FROM YOU.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Aljarmans46, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

The people they were very polite my service was very...

The people they were very polite my service was very prompt the waiting was very decent will go back for next Oil Change and any other services i may need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

79peacechild, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Winchester Mitsubishi. We look forward to your next visit! Take care!

I got the best service. They fix every issue i had with...

I got the best service. They fix every issue i had with my vehicle. The department answered all my questions and they were super sweet and fast and very understanding

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Jennifer.martin3585, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Robert and Matthew were Amazing! I had the best...

Robert and Matthew were Amazing! I had the best experience. Robert was exceptional nice and very knowledgeable. He was very passionate and helpful. He was the best ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Saunderskatina2018, thank you for the high star rating! Thank you, and have a fantastic day!

They were very nice and extremely helpful. I left...

They were very nice and extremely helpful. I left satisfied and I will definitely tell my friends about my experience! 10/10 customer service! I was very thrilled with how nice and helpful they were!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Desnicolexoxo, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Winchester Mitsubishi

I have been to many car dealers in my past. I can...

I have been to many car dealers in my past. I can honestly say, Winchester Mitsubishi is the ONLY honest and fair dealership in existence. You are also treated with the utmost respect. You can be sure that the vehicle you purchase is of the highest quality. There is no stress buying as the dealers are very helpful and compassionate of your needs. This was my first visit to Winchester Mitsubishi and it now will be my only dealership to buy a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

I'm so happy I found Winchester Mitsubishi! Within an...

I'm so happy I found Winchester Mitsubishi! Within an hour of an online inquiry I was on the phone with Ethan who answered all my questions and set me up with an appointment. Went in, and Kate was awesome! She made me feel at home and like I was talking to a friend. They listened to what I wanted in a car and navigated the obstacles I threw at them. Tiffany helped with getting my taxes filed and made sure she was able to get everything I was supposed to and had to sit through some pretty horrible hold music with a smile on her face. They also welcomed my little dog when I came directly from work, and he loved all ghe attention he got. I love my dog more than anything and seriously may have went somewhere else if he wasn't loved on. I give them all an 11 out of 10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Rachel, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!