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Winchester Mitsubishi

(1,247 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service is so great, that is why I drive over an hour...

The service is so great, that is why I drive over an hour and half to get there. Friendly employees and the service was quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mrsjones0507, your satisfaction is our top priority. Thank you, and have a fantastic day!

Had an appointment for a oil change. Sam is a very...

Had an appointment for a oil change. Sam is a very wonderful person. Very friendly and helpful. Always greets you with a smile. The service department is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

As this was my very first time going into a dealership...

As this was my very first time going into a dealership and buying a car, I was incredibly nervous. However, all the employees I met were exceptionally friendly and helpful, and before I knew it I was completely comfortable and confident that I would get what I needed with their help. Thanks to them I was able to leave that day with a brand new car when I thought the best I would get was an old used 2012 at best. Thank you Katie, and all of Winchester Mitsubishi! You're the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mcompton, we're happy you found our staff to be so supportive during your experience here at Winchester Mitsubishi. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

My service was great. The employees were very nice with...

My service was great. The employees were very nice with their customer service. I am very happy to be apart of Mitsubishi. I have owned a Mitsubishi for many years. Your services are wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sherman26, thank you for your kind review; we are happy to pass along your comments to the team here at Winchester Mitsubishi! Please don't hesitate to reach out if there's anything additional we can do for you.

Sam and Lauren were amazing to work with! I will...

Sam and Lauren were amazing to work with! I will definitely be bringing all my service needs here. They were understanding of my time & needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Allysa, your satisfaction is our top priority. Thank you again for leaving us this response!

Sam and the service department really helped me out! From...

Sam and the service department really helped me out! From replacing my oil fill cap to completely taking care of a crossmember and control arm recall on my outlander sport. They even were able to hook me up with a loaner car. I give them 10 out of 10 stars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tylersorensen1987, thank you for the high star rating! If you have any further questions, please don't hesitate to reach out!

Amber took her time sales manager worked with amber to...

Amber took her time sales manager worked with amber to get me in a car that was affordable gas economic went out of there way to please the needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Carlday49, thank you for your kind review; we are happy to pass along your comments to the team here at Winchester Mitsubishi! Carlday49, thanks for taking the time to leave a review.

service is always good I wouldnt go any where else...

service is always good I wouldnt go any where else anytume i have an issue it gets resolved really quick fast in a hurry everyone is awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kimmietaylor07, thanks for your praise and kind comments about our team. Thank you again for the great review!

Took time to understand needs . Find best deal and...

Took time to understand needs . Find best deal and awesome customer service . I will recommend customers to check out you in future . Hopefully we can have long term relationship

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Gatermechanical, thank you for your kind review; we are happy to pass along your comments to the team here at Winchester Mitsubishi! We hope to see you soon!

They were courteous and polite. They helped us without...

They were courteous and polite. They helped us without complication. They got us approved when no one else could. Amber really got things done for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Cwilt2000, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!