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Winchester Mitsubishi

(1,247 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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We as a family have bought 2 vehicles here, and have...

We as a family have bought 2 vehicles here, and have dealt with David both times, he made it an very enjoyable experience, very satisfied with them and would highly recommend to anyone. Thanks to the Mitsubishi crew. Darren and Michelle Brill.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dmbrill.brill, we really appreciate your positive review! If you have any further questions, please don't hesitate to reach out!

Everyone at Winchester Mitsubishi always goes above and...

Everyone at Winchester Mitsubishi always goes above and beyond to make us feel so welcomed and make sure we get all of the services needed for our vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Amandagalliher, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

The whole staff was very friendly. The purchase of my car...

The whole staff was very friendly. The purchase of my car was very fast and easy with absolutley no problems at all. I would absolutley rec this Dealership to all my family and friends. Took it in for my regular service and was in and out within a 1/2 hr. Thank You Winchester Mitsubishi. You guys and gals ROCK!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Orangecrush1998, we really appreciate your positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Nice trucks

I went to Winchester Mitsubishi to buy a truck for my son. The people were very nice and helpful. I got a great deal on my truck. We worked with Tiffany and amber

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mony, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

I am absolutely amazed at the continuous exceptional...

I am absolutely amazed at the continuous exceptional customer service in every department. Any obstacle faced was handled with urgency and accommodation. I highly recommend this dealership as I have bought 2 like new vehicles here. Even my son and brother got vehicles here and very pleased with the deals and service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Abell.candice, we appreciate you taking the time to leave us this feedback. Thank you again for the great review!

Katie was amazing to work with. After being super picky,...

Katie was amazing to work with. After being super picky, they gave me almost everything I wanted! Remote start was the only thing missing, but we are working on that!!! Thank you to finance manager for making things quick and efficient!!! :)

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Tiffany.coates91, thank you for your kind review; we are happy to pass along your comments to the team here at Winchester Mitsubishi! Thank you so much again for your feedback! We hope you have a great day!

Yes injoyed the service i just had eveyone on the service...

Yes injoyed the service i just had eveyone on the service dept very polite and when i bought the mirage the salesman was very professional was anle to get the go thru with such a ctedit score that i had so for now great people i will return layer for another vehicle thanks Russell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!

Excellent service, Katie went above and beyond. Was...

Excellent service, Katie went above and beyond. Was friendly, professional, she literally bent over backwards to make sure we got a great deal. Would definitely recommend her and this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hectorespinosa85, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

I was taken care of, the next day after I call after...

I was taken care of, the next day after I call after hours to report a strange noise coming from the back of my 2020 outlander! I would like to thank Lauren the service advisor, as well as Sam and Mike the mechanic that solved the problem, it was just a small stone that was stuck by the caliper shield! There is a great team there, everyone was very profesional and listened to my concerns! Thank you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Carl2506.cl, we appreciate you taking the time to leave us this feedback. Thank you again for leaving us this response!

Quick, direct, and done right!Service people were right...

Quick, direct, and done right!Service people were right on the things I needed done and made sure I was comfortable while waiting. It also give me a chance to look at new stock that was at the dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dale27, thank you for the high star rating! Dale27, thanks for taking the time to leave a review.