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Winchester Mitsubishi

(1,245 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The worst experience I had for a 1st car buyer: I asked

The worst experience I had for a 1st car buyer: I asked for car A +possible financing. They said I can come. I wasted my money($200+)+ time (4hrs+) and energy to get there. They first made me sign papers to ask for financing and ended up forcing me to choose car B! No info about its cost and what happened to car A! I left and I’m still upset!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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False Information - July 2024 - 2 different vehicles that

False Information - July 2024 - 2 different vehicles that we were ready to purchase, ended up having false information listed on Cars.com. One vehicle had features in the listing that were NOT on the vehicle (sunroof, tow hitch), and the 2nd vehicle had an "actual" price more than $2K HIGHER than what was listed on Cars.com. In addition, the time that was wasted on these, caused us to miss out on alternative vehicles that we had eliminated based on the features and price listed on these 2 by Winchester Mitsubishi. Vehicle purchases are a major event for most families, and dealers should ensure that the listings are accurate to allow for the best decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Amazing, efficient and friendly great staff and services

Amazing, efficient and friendly great staff and services are quick and satisfying. I keep coming back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great experience, service was swift and efficient, didn't

Great experience, service was swift and efficient, didn't have to wait for hours like other places.will always be coming back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great customer service as always!

Great customer service as always! Every time I go for service and maintenance I know I will be well taken care of!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very attentive , Answered all my questions regarding my

Very attentive , Answered all my questions regarding my car. Always makes sure my car is an excellent condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Patrick was direct and personable with the process of the

Patrick was direct and personable with the process of the purchase. We purchased a used vehicle and he disclosed all known issues before we viewed the vehicle and made our decision. We appreciated his and the other staff's quick turnaround on the paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Awesome experience.

Awesome experience. manager went out of their way to get me my new Outlander! Test drive on Thursday, car delivered to my door on Friday! Great car, fantastic warranty, smooth fast process. best dealership I have ever dealt with over nearly 50 years of buying cars! I anticipate great service experience once I need it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Tarek is very professional and very polite.

Tarek is very professional and very polite. I really enjoy doing business with him and I trust him to help me purchase the best vehicle for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The people were helpful and they gave me the info I asked

The people were helpful and they gave me the info I asked them for also the tech was quick with the work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.