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Winchester Mitsubishi

(1,245 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I have my vehicle serviced there and can't say enough

I have my vehicle serviced there and can't say enough about their professionalism and transparency. It's a new service location, with the same top-notch management!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I drive from Nova to get my vehicle serviced here,

I drive from Nova to get my vehicle serviced here, quality work and excellent customer service. This is our third vehicle purchased from Winchester Mitsubishi. Lifetime warranty and free oil changes and state inspection. Ask for Ben.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I like that they take care of everything for me in a

I like that they take care of everything for me in a timely manner and that David always lets me know for this vehicles that I would be interested in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service, the attendant was nice and

Great customer service, the attendant was nice and friendly and answered all my questions in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brought a used Truck Had a problem before i drove it

Brought a used Truck Had a problem before i drove it off the lot ,Said they would fix it After a Month they could not fix it Took it to a Nissan Dealer and cost me $450.00 to get fix THE DEALER HAS STILL NOT PAID MR FOR THE REPAIR !!!!!!!!! Would NOT buy from this Dealer Again Buyer Beware !!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am not with the service or the vehicle at this time.

I am not with the service or the vehicle at this time.. I’m having so many problems around this vehicle that I’m not happy with it at this time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The only reason a 4 star was given is because my car and

The only reason a 4 star was given is because my car and myself sat for 30 mins before the close out repair report was finalized and printed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

There were dents on the car that you could not see from

There were dents on the car that you could not see from plastic on the car. My car had 10 miles. Signed all the paperwork. Came out seen it. They said they would make it right. Took me almost 3 months to get an appointment. Had car for 5 days and you can still see dent. And scratches from buffer. Not happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a used truck They needed to install a bed spray on

Bought a used truck They needed to install a bed spray on bed liner and trailer hitch .The bed liner spray is all over the vehicle. The trailer hitch is install properly. Called the sales manager and left several messages and no return call

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very pleasant to work with, Kept me informed with all the

Very pleasant to work with, Kept me informed with all the updates on my vehicle. And every time I would call or leave a message, he would return my call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.