Reviews
West Herr Chevy Williamsville is GREAT
Dennis got me right in and took care of me in service. Great customer service. I was in and out quickly. The sales department is always friendly and takes care of me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They were real nice and explained what was wrong 😑 just...
They were real nice and explained what was wrong 😑 just waiting part to have it fixed. I was very happy to get a nice clean car back too. Made my day. Plus great to have the shuttle service. Thank you Kristin.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nick did a nice job and was very helpful I can always...
Nick did a nice job and was very helpful I can always rely on West Herr to support me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
The entire sales team are great to deal with and met all of our needs would recommend west here to anyone looking to buy a new car
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful staff friendly Angela McNight was great very...
Wonderful staff friendly Angela McNight was great very informative. Great to talk to very knowledgeable. Patient and not pushy to get me to buy today!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
As. a previous customer of a few other Chevy Dealerships...
As. a previous customer of a few other Chevy Dealerships over the last 9 years I honestly have to say that the service department at West Herr Transit Rd in Williamsville is by far the best.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Couldn’t ask for anything more
Everything was as expected, I was 5 minutes early for my appointment. They greater me immediately, took my car, completed the scheduled work while I waited in the waiting room. Total invoice was as quoted.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was a pleasure working with a great salesman.
Had appointment with James. I wanted to do a buyout on my lease. I had 3 remaining payments. James made experience smooth and painless. He even went beyond due to my forgetfulness.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Over the top service.
My service tech went out her way to coordinate a convenient appt and loaner vehicle for me. The work was exceptionally done and my vehicle was exactly as indicated. A great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They keep me in the loop about what was going on with my...
They keep me in the loop about what was going on with my car. I always go to this location with issues with my vehicle. Great service and friendly staff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
