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Northside Ford

(1,617 reviews)
New (855) 222-3807 (855) 222-3807
Used (855) 844-1663 (855) 844-1663
Service (855) 204-3129 (855) 204-3129

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Reviews

(1,617 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Northside Ford from DealerRater.

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⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Marty Martinez! Marty Martinez provided outstanding service helping me and my granddaughter purchase our Ford Bronco Sport! From start to finish, he made the experience smooth, enjoyable, and stress-free. His professionalism, patience, and genuine care for his customers truly stood out. He went above and beyond to make sure we were taken care of, and we couldn’t be happier with our experience! If you’re looking for someone who treats you right and makes buying a vehicle a great experience, I highly recommend Marty Martinez! Thank you, Marty, for making this a special experience for both me and my granddaughter! 🚙❤️

⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Marty Martinez! Marty Martinez provided outstanding service helping me and my granddaughter purchase our Ford Bronco Sport! From start to finish, he made the experience smooth, enjoyable, and stress-free. His professionalism, patience, and genuine care for his customers truly stood out. He went above and beyond to make sure we were taken care of, and we couldn’t be happier with our experience! If you’re looking for someone who treats you right and makes buying a vehicle a great experience, I highly recommend Marty Martinez! Thank you, Marty, for making this a special experience for both me and my granddaughter! 🚙❤️

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Marty Martinez! Marty Martinez provided outstanding service helping me and my granddaughter purchase our Ford Bronco Sport! From start to finish, he made the experience smooth, enjoyable, and stress-free. His professionalism, patience, and genuine care for his customers truly stood out. He went above and beyond to make sure we were taken care of, and we couldn’t be happier with our experience! If you’re looking for someone who treats you right and makes buying a vehicle a great experience, I highly recommend Marty Martinez! Thank you, Marty, for making this a special experience for both me and my granddaughter! 🚙❤️

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I purchased a 2024 GMC 1500 from Alex. Highly recommend asking for Alex. He was easy to speak with, kept me updated the whole time and made sure the GMC I got was completely ready for when I left the lot. Finance took awhile but they were working with new technology they incorporated so everyone was still learning it.

I purchased a 2024 GMC 1500 from Alex. Highly recommend asking for Alex. He was easy to speak with, kept me updated the whole time and made sure the GMC I got was completely ready for when I left the lot. Finance took awhile but they were working with new technology they incorporated so everyone was still learning it.

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for recommending our team and sharing your experience with the 2024 GMC 1500 purchase. We appreciate your patience during the finance process as we adapt to new technology. Please contact Northside Ford directly if you'd like to discuss any concerns further.

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Jordan is awesome got my truck in and taken care of amazing service all around

Jordan is awesome got my truck in and taken care of amazing service all around

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing our team's service at Northside Ford. We appreciate your feedback about your truck experience.

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I’ve been using their quick stop service for basic maintenance and it’s excellent.

I’ve been using their quick stop service for basic maintenance and it’s excellent.

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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Northside Ford for your basic maintenance needs. We appreciate your positive feedback on our quick stop service.

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Everyone was very friendly and Knowledgeable and willing to help. Definitely will revisiting again Charlie

Everyone was very friendly and Knowledgeable and willing to help. Definitely will revisiting again Charlie

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your positive feedback. We appreciate your kind words about our team at Northside Ford. We look forward to assisting you again in the future.

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Mickey was respectful and did a great job providing the information I requested, well done

Mickey was respectful and did a great job providing the information I requested, well done

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5/5 Stars — Ask for Jesse! I went to four other dealerships before coming to Northside Ford, and every single one blew me off because of my trade-in. They lowballed me on value and claimed they couldn't make the deal work because the trade wasn't worth enough. Jesse stepped up and made it happen. He got me $6,000 more for my trade-in than the other guys—hitting the actual true Blue Book value—and made the whole buying process seamless. I’ll definitely be buying from Jesse again and have already started sending friends and family his way. Huge thanks to Jesse and the team at Northside Ford!

5/5 Stars — Ask for Jesse! I went to four other dealerships before coming to Northside Ford, and every single one blew me off because of my trade-in. They lowballed me on value and claimed they couldn't make the deal work because the trade wasn't worth enough. Jesse stepped up and made it happen. He got me $6,000 more for my trade-in than the other guys—hitting the actual true Blue Book value—and made the whole buying process seamless. I’ll definitely be buying from Jesse again and have already started sending friends and family his way. Huge thanks to Jesse and the team at Northside Ford!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with our team at Northside Ford. We appreciate your trust and the referrals.

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Everyone from sales to finance were courteous, knowledgeable, and great to work with. Thanks Mike Lo Bue

Everyone from sales to finance were courteous, knowledgeable, and great to work with. Thanks Mike Lo Bue

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are glad our team provided a positive experience. Thank you for choosing Northside Ford.

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Quick, no hassle, a very positive experience Melissa did an excellent job of listening to what I was looking for. It was a very hassle-free experience, and I thank her for it. I couldn't have asked for more. I called her up and said "I'd like this car at this price" and she said "I'll have it ready", and it was, and we sped through the paperwork.

Quick, no hassle, a very positive experience Melissa did an excellent job of listening to what I was looking for. It was a very hassle-free experience, and I thank her for it. I couldn't have asked for more. I called her up and said "I'd like this car at this price" and she said "I'll have it ready", and it was, and we sped through the paperwork.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with our team at Northside Ford. We appreciate your feedback and are glad the process was smooth for you.

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Great experience purchasing our vehicle. Jesse and Alex were fantastic. Very knowledgeable about everything and we highly recommend if you are looking for a new vehicle that you ask for one of them. We also dealt with the Financial Manager that we think is amazing. She was on point about everything and explained everything perfectly. Highly recommend Northside Ford for your future purchase/s. Rebecca S

Great experience purchasing our vehicle. Jesse and Alex were fantastic. Very knowledgeable about everything and we highly recommend if you are looking for a new vehicle that you ask for one of them. We also dealt with the Financial Manager that we think is amazing. She was on point about everything and explained everything perfectly. Highly recommend Northside Ford for your future purchase/s. Rebecca S

Rating breakdown (out of 5):
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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