Northside Ford

MR.ADAM in Quick Lane is great. Very friendly and honest. We will return when it's needed.

Had great service from Gary Conn in Service Dept. who made daily calls to provide car update status. He was sincere and understanding.

What a horrible dealership. They advertise cheap prices and then attempt to force you to take on a $4500 "protection package." They refused to take this off and it was not a part of their listed price. I walked and went another dealership because they would not drop this package that I did not want. The salesman couldn't even really tell me what it was for. He said it was just a warranty. I told him I don't want it. He said I didn't have a choice if I wanted to buy the car. I said I no longer did and walked. A Manager at Red McCombs suggested we file complaints as they stated what they are doing is illegal

Very happy with services at Northside Ford. Adam in quick lane is awesome, his attention to detail and finding a solution to my vehicle issues. Keep up the great work. Definitely recommend this service center.

Came in to purchase a Raptor for our son and had Terry and Gerry help us through the process. Great salesmen kept us laughing and the buying experience went by very quickly. We would definitely recommend purchasing from Nothside.

I traded in a car and purchased a Tremor from Northside Ford Salesman Jerry Mathus was excellent and very motivated he answered all my questions and was always readily available. Sales manager Cris worked up the deal and I am very pleased with the deal I got, I left happy with my truck. Finance Dino wrapped up my paperwork and was very fast and smooth. Very happy with my purchase You in market for a new ford Give Northside first shot

Very pleased with the service, if it wasn’t for Caitlyn I wouldn’t use this dealership. She has been very helpful.

The service advisor provided excellent customer service throughout my visit. They were professional, courteous, responsive, and kept me informed during the entire process. Their communication and willingness to answer questions made the experience much better. Unfortunately, the quality of the technician’s work did not meet the same standard. The repair took much longer than expected, and the workmanship appeared rushed and sloppy. I expected greater attention to detail, especially for the amount of time the vehicle was in the shop. While I appreciate the service advisor’s efforts, the technician’s work left me disappointed and significantly affected my overall experience. The service advisor was able to address my concerns at the end, but still questioning the quality of the repairs.

Terrible salesman to work with. Ran my credit after I told him not to, then proceeded to beg me to still buy a vehicle from him so he can get paid. Does not have good communication skills on the phone or on text. Gave me the wrong pricing and refused to give me the original $200 less pricing.

Mickey was very efficient and effective because we didn’t have time to spare. I recommend Mickey for promotion and pay increase due to his professionalism.