Reviews
Everyone from sales to finance were courteous, knowledgeable, and great to work with. Thanks Mike Lo Bue
Everyone from sales to finance were courteous, knowledgeable, and great to work with. Thanks Mike Lo Bue
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your feedback and are glad our team provided a positive experience. Thank you for choosing Northside Ford.
Quick, no hassle, a very positive experience Melissa did an excellent job of listening to what I was looking for. It was a very hassle-free experience, and I thank her for it. I couldn't have asked for more. I called her up and said "I'd like this car at this price" and she said "I'll have it ready", and it was, and we sped through the paperwork.
Quick, no hassle, a very positive experience Melissa did an excellent job of listening to what I was looking for. It was a very hassle-free experience, and I thank her for it. I couldn't have asked for more. I called her up and said "I'd like this car at this price" and she said "I'll have it ready", and it was, and we sped through the paperwork.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with our team at Northside Ford. We appreciate your feedback and are glad the process was smooth for you.
Great experience purchasing our vehicle. Jesse and Alex were fantastic. Very knowledgeable about everything and we highly recommend if you are looking for a new vehicle that you ask for one of them. We also dealt with the Financial Manager that we think is amazing. She was on point about everything and explained everything perfectly. Highly recommend Northside Ford for your future purchase/s. Rebecca S
Great experience purchasing our vehicle. Jesse and Alex were fantastic. Very knowledgeable about everything and we highly recommend if you are looking for a new vehicle that you ask for one of them. We also dealt with the Financial Manager that we think is amazing. She was on point about everything and explained everything perfectly. Highly recommend Northside Ford for your future purchase/s. Rebecca S
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I found everyone to be friendly and knowledgeable. My salesman Jesse has been bending over backwards to keep my costs down while leading me to a vehicle that meets my needs as well as my wants. He has found me the perfect SUV for my money.
I found everyone to be friendly and knowledgeable. My salesman Jesse has been bending over backwards to keep my costs down while leading me to a vehicle that meets my needs as well as my wants. He has found me the perfect SUV for my money.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team at Northside Ford. We're glad to hear you found the right SUV that fits your needs and budget. Your feedback is appreciated.
Caitlyn Ortiz is an exemplary customer service representative who provided outstanding customer support during the tear down and eventual replacement of my Ford F 150 engine. She initially provided information on how to contact Ford Corp to request “assistance” and kept me informed on every aspect of the work being done, She answered the many questions I had expertly and with positive reassurance that all would be well with my truck once the repairs were completed. So far all has been well. Thank-you Caitlyn and the NS Ford mechanics!
Caitlyn Ortiz is an exemplary customer service representative who provided outstanding customer support during the tear down and eventual replacement of my Ford F 150 engine. She initially provided information on how to contact Ford Corp to request “assistance” and kept me informed on every aspect of the work being done, She answered the many questions I had expertly and with positive reassurance that all would be well with my truck once the repairs were completed. So far all has been well. Thank-you Caitlyn and the NS Ford mechanics!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our team at Northside Ford. We're glad to hear the support and repairs met your expectations. Your feedback is appreciated.
Great purchasing experience. No pressure sales with clear pricing options. Upselling on dealer options was done respectfully and without excessive pressure that turned us away from competition.
Great purchasing experience. No pressure sales with clear pricing options. Upselling on dealer options was done respectfully and without excessive pressure that turned us away from competition.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We're glad our team handled the purchasing process with clear pricing and respect. We appreciate your feedback at Northside Ford.
Dane was amazing! Thank you for being so kind and informative throughout the process. The vibes are good at Northside Ford!
Dane was amazing! Thank you for being so kind and informative throughout the process. The vibes are good at Northside Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your kind words about our team and the experience at Northside Ford. Thank you for sharing your feedback.
Adam in service is outstanding. Always eager to listen and provide a solution to any issues that arise with my vehicle. Hard to find someone who truly cares, and Adam is the GOAT at NS Ford!
Adam in service is outstanding. Always eager to listen and provide a solution to any issues that arise with my vehicle. Hard to find someone who truly cares, and Adam is the GOAT at NS Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words about our service team at Northside Ford. Thank you for recognizing the care we aim to provide. Your feedback is valued.
Took my 2022 F150 for recall service and transmission flush. Northside Ford completed the service according to promised timeline. Service advisor was knowledgeable and courteous.
Took my 2022 F150 for recall service and transmission flush. Northside Ford completed the service according to promised timeline. Service advisor was knowledgeable and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our recall service and transmission flush. We're glad our team met your expectations on timing and service. We appreciate your feedback about Northside Ford.
Great people, Mel helped me find the perfect used truck! Jim figured out the best price and worked out the details. Great people to deal with! Thanks Northside Ford!
Great people, Mel helped me find the perfect used truck! Jim figured out the best price and worked out the details. Great people to deal with! Thanks Northside Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind words about our team at Northside Ford. Thank you for choosing us for your used truck purchase.