Reviews
I found everyone to be friendly and knowledgeable. My salesman Jesse has been bending over backwards to keep my costs down while leading me to a vehicle that meets my needs as well as my wants. He has found me the perfect SUV for my money.
I found everyone to be friendly and knowledgeable. My salesman Jesse has been bending over backwards to keep my costs down while leading me to a vehicle that meets my needs as well as my wants. He has found me the perfect SUV for my money.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Caitlyn Ortiz is an exemplary customer service representative who provided outstanding customer support during the tear down and eventual replacement of my Ford F 150 engine. She initially provided information on how to contact Ford Corp to request “assistance” and kept me informed on every aspect of the work being done, She answered the many questions I had expertly and with positive reassurance that all would be well with my truck once the repairs were completed. So far all has been well. Thank-you Caitlyn and the NS Ford mechanics!
Caitlyn Ortiz is an exemplary customer service representative who provided outstanding customer support during the tear down and eventual replacement of my Ford F 150 engine. She initially provided information on how to contact Ford Corp to request “assistance” and kept me informed on every aspect of the work being done, She answered the many questions I had expertly and with positive reassurance that all would be well with my truck once the repairs were completed. So far all has been well. Thank-you Caitlyn and the NS Ford mechanics!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great purchasing experience. No pressure sales with clear pricing options. Upselling on dealer options was done respectfully and without excessive pressure that turned us away from competition.
Great purchasing experience. No pressure sales with clear pricing options. Upselling on dealer options was done respectfully and without excessive pressure that turned us away from competition.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Dane was amazing! Thank you for being so kind and informative throughout the process. The vibes are good at Northside Ford!
Dane was amazing! Thank you for being so kind and informative throughout the process. The vibes are good at Northside Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Adam in service is outstanding. Always eager to listen and provide a solution to any issues that arise with my vehicle. Hard to find someone who truly cares, and Adam is the GOAT at NS Ford!
Adam in service is outstanding. Always eager to listen and provide a solution to any issues that arise with my vehicle. Hard to find someone who truly cares, and Adam is the GOAT at NS Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Took my 2022 F150 for recall service and transmission flush. Northside Ford completed the service according to promised timeline. Service advisor was knowledgeable and courteous.
Took my 2022 F150 for recall service and transmission flush. Northside Ford completed the service according to promised timeline. Service advisor was knowledgeable and courteous.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great people, Mel helped me find the perfect used truck! Jim figured out the best price and worked out the details. Great people to deal with! Thanks Northside Ford!
Great people, Mel helped me find the perfect used truck! Jim figured out the best price and worked out the details. Great people to deal with! Thanks Northside Ford!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Quick and easy. Didn't have to wait long to get my 10k servicing done compared to my usual Ford dealer. It's a bit far from my place but I will get my Bronco serviced here than anywhere else.
Quick and easy. Didn't have to wait long to get my 10k servicing done compared to my usual Ford dealer. It's a bit far from my place but I will get my Bronco serviced here than anywhere else.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
⭐⭐⭐⭐⭐ I had an amazing experience buying my Raptor from Northside Ford! Big Daddy Phil was my salesman, and he went above and beyond from start to finish. I asked for a lot, and Phil did everything I asked and everything he could to make sure my buying experience was as smooth and enjoyable as possible. He truly went the extra mile to make sure I was happy with my Raptor. Tyler, the Finance Manager, was also fantastic to work with. He gave me an amazing deal on my Ford ESP and made the finance process easy and straightforward. He took the time to explain everything and made sure I felt comfortable with the deal. I couldn’t be happier with my Raptor or with the experience I had at Northside Ford. Phil and Tyler both treated me right and made me feel like they genuinely cared about earning my business. If you’re looking for a Ford, I highly recommend Northside Ford. And if you go, ask for Big Daddy Phil and Tyler in Finance! 🔥🤙🏾 Thanks again, guys! You made buying my Raptor an awesome experience!
⭐⭐⭐⭐⭐ I had an amazing experience buying my Raptor from Northside Ford! Big Daddy Phil was my salesman, and he went above and beyond from start to finish. I asked for a lot, and Phil did everything I asked and everything he could to make sure my buying experience was as smooth and enjoyable as possible. He truly went the extra mile to make sure I was happy with my Raptor. Tyler, the Finance Manager, was also fantastic to work with. He gave me an amazing deal on my Ford ESP and made the finance process easy and straightforward. He took the time to explain everything and made sure I felt comfortable with the deal. I couldn’t be happier with my Raptor or with the experience I had at Northside Ford. Phil and Tyler both treated me right and made me feel like they genuinely cared about earning my business. If you’re looking for a Ford, I highly recommend Northside Ford. And if you go, ask for Big Daddy Phil and Tyler in Finance! 🔥🤙🏾 Thanks again, guys! You made buying my Raptor an awesome experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you north side ford for making the purchase of my vehicle smooth and easy. Amy was so helpful, making the buying process fast, easy, and comfortable. I will be back
Thank you north side ford for making the purchase of my vehicle smooth and easy. Amy was so helpful, making the buying process fast, easy, and comfortable. I will be back
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you north side ford for making the purchase of my vehicle smooth and easy. Amy was so helpful, making the buying process fast, easy, and comfortable. I will be back