Northside Ford

Paul was knowledgeable and helpful in completing my purchase that I had found online. Fast easy process and no nonsense.

The customer service at Northside Auto Group is nothing short of exemplary! From our first contact via their website to driving off the lot in our new F-150, the process was a complete pleasure. Jerry met us for our scheduled test drive and gave us a comprehensive tour of the truck. He explained all of the technology and features, showed us how to operate everything, and answered all of our questions. There was no pressure to purchase the vehicle, nor any additional service plans or accessories. Brandon met with us for a quick chat and explained the cost comparison between choosing a lower interest rate and maximizing the rebates. Korbie walked us through all of the financing options and the completion of the documents with professionalism and an efficiency that can only come from experience, all while showing a genuine interest in getting to know us. Before we left, Jerry assisted us with setting up the Ford app, adding our new vehicle, and pairing our phone. Purchasing a new vehicle is usually my least favorite thing to do, but our experience with the team at Northside Auto Group was definitely the exception! We were in and out in under two hours, and we couldn't be happier with our new truck and the outstanding customer service we received. I highly recommend Jerry and the team at Northside Auto Group!

Slow start but once Mr. Schism (sp) stepped in, it was clear sailing! EXCELLENT service!

They list a ranger with 2,735 miles on it here on cars.com and it doesn't exist!

The Eric King was most helpful and knowledgeable about the truck I purchased. Jaxon with finance was thorough in explaining the fine details.

Rene is a wonderful salesperson. He was super helpful, quick, and attentive. I would recommend him for anyone looking to get a deal done without all the hassle.

Bought our 2024 bronco sport last year from Eli and not only did we get the best deal but we were treated super nice and the whole experience was easy, non stressful or pushy. Our first oil change was done at the express lane a few weeks ago and it went flawlessly. The whole staff was super friendly and helpful. I was originally told it would take 2 hours but it was finished in an hour and fifteen minutes. I do think that’s a little long for an oil change but they have two amazing waiting areas with really comfortable chairs and free sofa and coffee which is a big plus!! I highly recommend Northside ford for your new and used car shopping and highly recommend their quick lane for oil changes

Greg, was our salesman and he was outstanding. He answered all our questions, and we never felt pressured. I liked that he was straightforward with us and guided us every step of the process.

We have purchase many vehicles from this Dealership over the past several decades. They are always prompt and friendly with a Great staff!

From 1st phone call to service greeting to service advisor to service itself all staff friendly competent