Reviews
Melissa Martinez provided a low-pressure sales
Melissa Martinez provided a low-pressure sales environment; over several visits for a test drive, to ask a few questions, and to purchase the vehicle. Highly recommended.
Melissa Martinez provided a low-pressure sales
Melissa Martinez provided a low-pressure sales environment; over several visits for a test drive, to ask a few questions, and to purchase the vehicle. Highly recommended.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jordan was very patient answering my questions as I
Jordan was very patient answering my questions as I compared other manufacturer’s trucks-‘and eventually decided in a Ranger. I visited this dealer about a half dozen times with numerous phone calls and messages. He is not a high pressure salesman’s which I greatly sppreciate. I was pleased with the final deal offered.
Jordan was very patient answering my questions as I
Jordan was very patient answering my questions as I compared other manufacturer’s trucks-‘and eventually decided in a Ranger. I visited this dealer about a half dozen times with numerous phone calls and messages. He is not a high pressure salesman’s which I greatly sppreciate. I was pleased with the final deal offered.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The process was so simple.
The process was so simple. I would recommend Jordan to any of my friends and family on a purchase.
The process was so simple.
The process was so simple. I would recommend Jordan to any of my friends and family on a purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Return customer Feb 2026: my guy Christian is the best
Return customer Feb 2026: my guy Christian is the best Service Advisor ever. Both my Ford trucks receive top notch quality service. Very loyal to Northside and Christian.
Return customer Feb 2026: my guy Christian is the best
Return customer Feb 2026: my guy Christian is the best Service Advisor ever. Both my Ford trucks receive top notch quality service. Very loyal to Northside and Christian.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
BEWARE!
BEWARE! Dealer Add on scams! They require you to purchase a dealer add on package. Several thousand dollars more for things like edge guard, pin striping, tinting etc. Greatly inflated prices on things you can get done offsite for pennies on the dollar compared to what they charge. Avoid buying here and walk away!
BEWARE!
BEWARE! Dealer Add on scams! They require you to purchase a dealer add on package. Several thousand dollars more for things like edge guard, pin striping, tinting etc. Greatly inflated prices on things you can get done offsite for pennies on the dollar compared to what they charge. Avoid buying here and walk away!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello, We truly value your feedback and thank you for taking the time to share your thoughts. I would like the chance to speak with you about your recent car shopping experience with our Sales Team regarding our pricing. Please email me with your preferred contact information at a time that is best for you. Thank you, John Novak General Manager [email protected]
Thank you, thank you, thank you!
Thank you, thank you, thank you! Communication was impeccable, professional, full circle, patient, and understanding!
Thank you, thank you, thank you!
Thank you, thank you, thank you! Communication was impeccable, professional, full circle, patient, and understanding!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Terry Mayberry was our salesman.
Terry Mayberry was our salesman. He was very knowledgeable, friendly, and professional. Unlike most salesmen, Terry was not pushy, he listened to our needs and found us exactly what we wanted. We highly recommend Terry and appreciate his patience.
Terry Mayberry was our salesman.
Terry Mayberry was our salesman. He was very knowledgeable, friendly, and professional. Unlike most salesmen, Terry was not pushy, he listened to our needs and found us exactly what we wanted. We highly recommend Terry and appreciate his patience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Christian B.
Christian B. In the service center took us as a walk in. He was incredibly helpful and professional. He immediately got with the parts department, confirmed that we could get our key fob replacement and programmed. We were out in less than an hour. That's never happened, we'll be back. Thank you
Christian B.
Christian B. In the service center took us as a walk in. He was incredibly helpful and professional. He immediately got with the parts department, confirmed that we could get our key fob replacement and programmed. We were out in less than an hour. That's never happened, we'll be back. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I spent several thousand dollars to get my vehicle fixed.
I spent several thousand dollars to get my vehicle fixed. My wife picks up the car and they add a surcharge fee if you pay by credit card. It's hard to believe you spend that kind of money and they tack on a surcharge fee. I won't be buying another car or truck from this dealership. Nickle and Dime you every step of the way. Poor Service
I spent several thousand dollars to get my vehicle fixed.
I spent several thousand dollars to get my vehicle fixed. My wife picks up the car and they add a surcharge fee if you pay by credit card. It's hard to believe you spend that kind of money and they tack on a surcharge fee. I won't be buying another car or truck from this dealership. Nickle and Dime you every step of the way. Poor Service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Mary Ellen Martinez de Escobar is a very kind and
Mary Ellen Martinez de Escobar is a very kind and compassionate sales lady which is why I went back to her for my second vehicle purchase. We have always been treated with the upmost respect, that is why I gave her five stars, wish your website allowed me to give her 50 stars, thank you Mary Ellen! See you on my future truck purchase!
Mary Ellen Martinez de Escobar is a very kind and
Mary Ellen Martinez de Escobar is a very kind and compassionate sales lady which is why I went back to her for my second vehicle purchase. We have always been treated with the upmost respect, that is why I gave her five stars, wish your website allowed me to give her 50 stars, thank you Mary Ellen! See you on my future truck purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
