Reviews
Write a reviewI own three fords trucks. Bill Hicks is always easy to...
I own three fords trucks. Bill Hicks is always easy to work with he asnwers all my questions and that is more than I can say about alot of dealers. Thanks for everything. John W
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always had great service with Bob Davidson Ford for more...
Always had great service with Bob Davidson Ford for more than 20 years. Have all my vehicles serviced there. Dave has always been a great help with explaining need repairs and options.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had been to a few dealers looking for a new car. When I...
I had been to a few dealers looking for a new car. When I would ask questiosn - they would not look at me to answer the questions - they would look at my husband or father. Since I'm the one buying the car - and i'm the one with questions - i expect that i'm the one that they look at to answer. Gene never treated me that way - when i asked questions that he didn't know answer to - he would stop and try to find the answer before we moved onto next question. Other dealers gave me the blow off like it wasn't an important question. The vehicle i wanted wasn't in stock anywhere in Maryland - Gene researched and found one in Ohio. He ordered it for me and had the car to me within 3 days. I had an issue with the cargo line/tray - he worked with me to try to get it resolved. All the time being friendly and courteous. He made the whole experience less stressful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. Hicks was a pleasure to deal with. He was very...
Mr. Hicks was a pleasure to deal with. He was very helpful and knowledgeable. I would recommend him and your dealership to my friends and relatives.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jenna was very helpful when I visited the dealership. ...
Jenna was very helpful when I visited the dealership. She was very friendly and down to earth. I liked that I had the option of dealing with a women. She was organized and pleasant and made the entire experience comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jenna was very informative and knowlegable. It was a very...
Jenna was very informative and knowlegable. It was a very pleasant experience and I would recommend her and Bob Davidson to others in the future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eric has always been pleasant and friendly. He explains...
Eric has always been pleasant and friendly. He explains things so I understand and I appreciate him taking the time to listen to my concerns.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership and staff always a pleasure to work with, very...
Dealership and staff always a pleasure to work with, very professional and responsive to my needs. This last visit was to correct my power window and the staff provided me with a loaner vehicle, called me with regular updates, and demonstrated that repairs were complete upon pick up of my car. Even though I am a new customer, they made me feel like I've been a customer for several years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I Purchased two vehicles from Bob Davidson and was...
I Purchased two vehicles from Bob Davidson and was treated great both times. I will definitely go back for my next cars AND to have all of my service done. I give them an A+++++
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
ERic was a great help. He takes pride in his work. It was...
ERic was a great help. He takes pride in his work. It was the best experience ever. I would defiantly go back to this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
