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Bob Davidson Ford Lincoln

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (581 reviews)
Visit Bob Davidson Ford Lincoln
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2015 consumer dealer award
View 1 awards
2015 consumer dealer award
New (301) 830-5980 (301) 830-5980
Used (866) 528-5642 (866) 528-5642
Service (410) 941-4259 (410) 941-4259

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (581 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Davidson Ford Lincoln from DealerRater.

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Jenna did a great job for us. We were in between multiple...

Jenna did a great job for us. We were in between multiple vehicles with different packages. Jenna called multiple dealerships, looking for the vehicle we were looking for and ended up finding us exactly what we wanted. Over multiple meetings, Jenna was upbeat, smiling and informative. She followed up via phone and email in order to make the best use of our time when we were in the dealership. She is a great representative of Ford and this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Service from Tom -- i was in and out in 2...

Great Service from Tom -- i was in and out in 2 hours....Service with a smile -- you don't see that much anymore they even cleaned my car !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Both Sam and Kate were very helpful with the sale of my...

Both Sam and Kate were very helpful with the sale of my Lincoln MXK. I love the vehicle and will recommend Bob Davidson to others. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Kathy Hood is a consumate professional who is sincerely...

Kathy Hood is a consumate professional who is sincerely interested in customer satisfaction; a rare thing to find these days. She introduced me to a service staff that was eagerly helping me solve the issues with my car. All in all, I walked away with the opinion that these people look at customers as repeat business; each visit being an investment with potential returns in the future. In my case, it worked and I will definitely return there for service and any new vehicle needs. I would highly recommend Bob Davidson Ford to anyone in the Baltimore area in need of sales or service. You won't find this level of service at most businesses you use. Check them out nd see for yourself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I am reviewing Billy Hicks because he offered a great...

I am reviewing Billy Hicks because he offered a great experience for my family as we helped our dauther buy her first car. We chose to work with Billy because of his persoanl attention to our family's needs. He really cared and worked hard to help us find the right and safest vehicle for our daughter. He was always responsive and accessable when we had questions about different vehicles, and he worked hard to look around and find all of the things we wanted in a vehicle. We are grateful for all that he did for us. It was a very positive experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Billy was so GREAT, this is not our first experience in...

Billy was so GREAT, this is not our first experience in purchasing a vehicle from Bob Davidson and each and every time we have made a purchase we have personally asked for and requested to do any of our deals with Billy. He is courteous, well spoken, knows the business and a true saleman. We have also referred friends to Billy on several occasions in the hopes that he could help them with a great deal too. Billy presents a positive image of the dealership and is truly an asset to their organization.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I gave Billy Hicks this rating because he was a true...

I gave Billy Hicks this rating because he was a true professional in every sense of the word. He listened to me and gave me everything I asked for. He made it a very pleasant buying experience. I would definitely purchase another car from Billy, and Bob Davidson Ford again. I would recommend Billy to all my family and friends. Billy went the extra mile to make sure my car was prepared and ready for me to drive it off the lot. He has followed up with me to ensure I was happy with my decision. Sincerely, Michael Lamb

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Billy was great to work with. He was very professional...

Billy was great to work with. He was very professional and informative. When I bought my used 2005 Navigator, he went the extra mile to make sure everything was right. I would highly recommend Billy Hicks to anyone looking for a new or used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Bought my used car about a year ago from the dealership...

Bought my used car about a year ago from the dealership and was very pleased with my experience. Highly recommended Bob Davidson to any of my friends. All employess were very friendly from start to finish during my visit. Even today if I call or go back with any question Bob Davidson's staff is always very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I WAS RECENTLY IN AN ACCIDENT THAT CAUSED MY CAR TO BE...

I WAS RECENTLY IN AN ACCIDENT THAT CAUSED MY CAR TO BE TOTALED AND WASN'T PREPARED TO BUY A NEW CAR, I WAS ALSO IN THE PROCESS OF SELLING MY HOUSE & MOVING WHILE FIGHTING WITH MY INSURANCE COMPANY, SO NEEDLESS TO SAY I WAS A VERY GRUMPY PERSON. LLOYD & LES (SALES MGR) DID EVERYTHING POSSIBLE TO HELP ME OUT AND GET ME IN TO A CAR THAT WOULD FIT MY NEEDS AND BUDGET! LLOYD WAS VERY PATIENT WITH ME AS I WENT BACK AND FORTH TRYING TO DETIRMINE WHAT I WANTED TO DO. WHEN I WAS FINALLY READY TO BUY THEY WERE ABLE TO GET ALL THE FINANCING & PAPERWORK TAKEN CARE OF VERY QUICKLY! THER WAS NO HIGH PRESSURE SALES PITCH AT ALL, THEY MAKE SURE TO DETIRMINE YOUR WANTS AND NEEDS AND WORK TO FILL THEM. THIS IS THE 3RD CAR I'VE BOUGHT FROM BOB DAVIDSON AND I WILL ABSOULTLY GO BACK AND BUY FROM LLOYD AGAIN!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.