Covert Ford

2015 Explorer. This is the third new vehicle that I have purchased from Covert. I do like the Tuesday opportunity, to have one on one help learing about my new vehicle. Ron Shyer

I have purchased my last four vehicles from JASON he is the reason I return to covert to by a new vehicle as for the explorer still thinking about it but as for the sales person would buy from him again

Dan Covert, Bobby Morris, and Susan (in financing) took great care of me throughout the entire process. Buying this car was a great experience and I look forward to buying my future cars with Covert.

Well, had a road hazard incident that damaged the sidewall of my tire. did not have hazard extended coverage. Service rep said they could not find a tire of the same style as the blown tire (said they were out of production). Finally told me if I could find one, they would mount it for free. I was about to order one over the internet when I decided to check other tire dealers locally, found 3 at a Discount Tire, not 10 minutes up the road. Kinda disappointed I had to locate the tire, but I guess Covert could only check with certain suppliers. Anyway, bought the tire and transported to Covert on a Saturday, but they were honest in telling me they could not get to it and I would have to wait till Monday (car was towed on a Thursday). when I picked it up, there was a $20.00 charge for mounting...which I thought would be free. I didn't raise any fuss, just went ahead and paid it. I'm sure there's a reasonable reason why I had to go out and find my own tire not more than 10 minutes away...but, I didn't really ask for one.

Warranty service done reasonably promptly. Specifically gave service writer my phone number to call but they didn't do it. I had to call to check status.

great salesman, Mark Haynes & excellent finance experience.

VERY GOOD SERVICE, I have stated what I felkt to be saticfactory don't need a lot of words to say that

I was in concerning a question and received the answer promptly.

The Service manager was very helpful, and friendly. He explained the "credits" i have earned from having my truck serviced at the dealer. Thank you.

I purchased my Mustang from Covert and had an excellent experience with Jose Mackintosh, my sales representative. I have brought the car in to Covert for regular service twice since I bought it and also had an excellent experience with the service department on each visit. Keep up the good work.