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Covert Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (693 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (693 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Ford from DealerRater.

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Great service,as usual...except a little hiccup--

Very good experience...except...two days later,gas cap malfunction indicator is on. Followed instructions in Ford book...now waiting to see if it will self correct. Otherwise,a trip to the dealer...ugh !May just be coincidence...Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great services

I enjoyed working over the phone with the salesman. Situation was made very easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honest and exceptional service!

The wife indicates the service was excellent. Thank you for honest and excellent service on behalf of my wife and self.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Survey Response

We purchased a 2015 MKC. Your dealership is by far the best dealership we have dealt with in the Austin area. Everyone at your dealership especially Adam Perry were very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service and wonderful customer service

Paul is great. Got the job done. The shuttle drivers were wonderful also. They had to cart me around for two days and they did an excellent job of it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Services

My Service Advisor Ms. Linda Odam is extremely professional, competent and kind. I worked with her approximately a year ago when our other vehicle, a 2003 SportTrak needed significant attention. I appreciated her assistance so much at that time that I requested her assistance for my most recent need (for a 2010 Eddie Bauer Explorer). Once again, she was very attentive and professional. She is a credit to your organization. Kind Regards, Leslie Ms. Leslie Mansolo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Early Saturday Service

Excellent, timely service. Like being able to bring in early Saturday

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service, Great Facility, Great Staff

Mr. Gene Webb and Adam were very helpful and professional. They made everything run smoothly and I will certainly recommend Covert for Service. They were very nice and helpful all the way. Congratulations on a job well done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Service was fast and done in one day which really helps when you are in you truck almost all day long everyday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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buying at colvert ford austin texas

bought new truck everyone was excellent felt right at home. keep up the great work guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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