Reviews
Write a reviewGreat service,as usual...except a little hiccup--
Very good experience...except...two days later,gas cap malfunction indicator is on. Followed instructions in Ford book...now waiting to see if it will self correct. Otherwise,a trip to the dealer...ugh !May just be coincidence...Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great services
I enjoyed working over the phone with the salesman. Situation was made very easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Honest and exceptional service!
The wife indicates the service was excellent. Thank you for honest and excellent service on behalf of my wife and self.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Survey Response
We purchased a 2015 MKC. Your dealership is by far the best dealership we have dealt with in the Austin area. Everyone at your dealership especially Adam Perry were very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service and wonderful customer service
Paul is great. Got the job done. The shuttle drivers were wonderful also. They had to cart me around for two days and they did an excellent job of it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Services
My Service Advisor Ms. Linda Odam is extremely professional, competent and kind. I worked with her approximately a year ago when our other vehicle, a 2003 SportTrak needed significant attention. I appreciated her assistance so much at that time that I requested her assistance for my most recent need (for a 2010 Eddie Bauer Explorer). Once again, she was very attentive and professional. She is a credit to your organization. Kind Regards, Leslie Ms. Leslie Mansolo
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Early Saturday Service
Excellent, timely service. Like being able to bring in early Saturday
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service, Great Facility, Great Staff
Mr. Gene Webb and Adam were very helpful and professional. They made everything run smoothly and I will certainly recommend Covert for Service. They were very nice and helpful all the way. Congratulations on a job well done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Service was fast and done in one day which really helps when you are in you truck almost all day long everyday.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
buying at colvert ford austin texas
bought new truck everyone was excellent felt right at home. keep up the great work guys.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
