Reviews
Write a reviewGood experience - no pressure
Scott Acker was very patient, helpful and had the knowledge of available options and how the technology worked.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly people. Many options.
I always loved the look of the F150 but never had one. I finally decided to pull the trigger and got my first truck and although it's been last than one week as I type this review I can tell you that I LOVE it. The Ecoboost engine is something out of this world. Looking forward to many year and miles in my new toy!
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer Service III
Travis Palu worked hard at getting me the deal I was looking for and made it happen. Excellent worker.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
thanks for great service
awoke to find that i had a dead battery in my 2011 Ford Edge, was coming there anyway for an oil change, which was covered under my warranty, of course you were very busy but Paul made sure I was out of there on time, since i needed to pick up girls from school. Thanks Paul
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service - Clean facilities
We were very pleased with the attention and service we received from Lincoln-Ford. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Dealership in Austin!
We continue to come back to Covert over and over again. When I or my friends need a new car or truck, I recommend covert first. We have gotten 90% of our vehicles from covert over the last 15 years. The process was easy, I've done it before many times. Not much yall can improve on really, Met with the managers and our sales person ( Jason ). Questions were answered, once we got the expedition he helped us set up our phones and nav inside the vehicle. Everything was how it should be when purchasing a new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful company in all respects.
We've bought three trucks and one Lincoln from you and you are a wonderful company to do business. Repairs, services, etc. are done promptly and courteously - you guys do an excellent job and we love you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fast and efficient services.
I was told that the oil change would take about 1.5-2 hours, but it was completed in just about 1 hour, so I was more than happy. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Recent Service
Steve Hathaway always takes excellent care of me and my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service as always
Pleasant experience, extremely satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
