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Covert Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (693 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (693 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Ford from DealerRater.

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Good experience - no pressure

Scott Acker was very patient, helpful and had the knowledge of available options and how the technology worked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly people. Many options.

I always loved the look of the F150 but never had one. I finally decided to pull the trigger and got my first truck and although it's been last than one week as I type this review I can tell you that I LOVE it. The Ecoboost engine is something out of this world. Looking forward to many year and miles in my new toy!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer Service III

Travis Palu worked hard at getting me the deal I was looking for and made it happen. Excellent worker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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thanks for great service

awoke to find that i had a dead battery in my 2011 Ford Edge, was coming there anyway for an oil change, which was covered under my warranty, of course you were very busy but Paul made sure I was out of there on time, since i needed to pick up girls from school. Thanks Paul

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service - Clean facilities

We were very pleased with the attention and service we received from Lincoln-Ford. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Dealership in Austin!

We continue to come back to Covert over and over again. When I or my friends need a new car or truck, I recommend covert first. We have gotten 90% of our vehicles from covert over the last 15 years. The process was easy, I've done it before many times. Not much yall can improve on really, Met with the managers and our sales person ( Jason ). Questions were answered, once we got the expedition he helped us set up our phones and nav inside the vehicle. Everything was how it should be when purchasing a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful company in all respects.

We've bought three trucks and one Lincoln from you and you are a wonderful company to do business. Repairs, services, etc. are done promptly and courteously - you guys do an excellent job and we love you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast and efficient services.

I was told that the oil change would take about 1.5-2 hours, but it was completed in just about 1 hour, so I was more than happy. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Recent Service

Steve Hathaway always takes excellent care of me and my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service as always

Pleasant experience, extremely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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