Covert Ford

Since I live some distance from the dealership, I always have to wait while service is performed. This particular visit was for a recall on the power steering system in addition to regular full service for my Explorer. Letter stated this might take half a day. Ms. Linda was able to get all this accomplished in about 2 1/2 hours, for which I am extremely grateful. Mr. E.G. made my wait much more pleasant... what a delightful gentleman!

Jackie was my salesperson and, as always, she did a great job. This is the second vehicle my wife and I have purchased from Jackie and she's fantastic. She got us the vehicle we wanted at the price we wanted, and she made the process smooth and easy. And Sue in Finance was great as well, as she explained everything clearly and was very nice and helpful.

Called regarding an oil change for Ford Cmax hybrid. Told no appointment necessary, just come in. Arrived about 5:00 p.pm. on a Tuesday and it was done about 5:30. Service rep was pleasant and helpful as it was my first visit to this dealership.

John Nay is the best service advisor I have ever worked with.

No problems encountered. Seems to be working fine, noise gone, etc.

Great service and very helpful to find truck I was looking for. After market service was great as well. Thx for a wonderful experience!!

You charge too much for air filters and cabin filter changes. If you lowered those prices you would get a lot more folks to buy them from you.

Your staff is always friendly and helpful. I never get the feeling of being neglected. Great job! Thanks!!

I purchased a 2014 Ford Fusion. The customer service superb. I will highly recommend this dealership to family and friends.

I always get top notch care at Covert Ford Service.