Skip to main content

Covert Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (693 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (693 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Covert Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

My 60K Check-up

Brought my F-150 pickup in for 60K check-up. On previous check-ups I have waited to have it done, and it did not take long. This time I was told it would take much longer to do the check-up. He was right, it did take much longer, but since I was not aware, I had not been dropped off and I work in central Austin. So I waited for it. Next time I will drop it off and have a ride to and from work.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service

Thanks for the quick and great service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2009 Ford Escape Recall review

John Nay was very knowledgeable & helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

professional and trustworthy

everything was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

2008 Ford Explorer

John Nay has been my service rep for several years now and I know I can count on him to take care of whatever is needed and in as timely a manner as possible. I know that the problem will be diagnosed correctly and the repairs made . Communication is very important to me and I appreciate being kept up to date .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Favorable experience

I am assuming the higher the number indicates the more favorable the rating. The service repair performed exceeded my expectations. The staff was very helpful and professional. The repair fixed the noise and improved the steering operation. Job well done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Service as always

As always, your Service Department always performs at the top of their game. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Good job!

Dave Kahler was so very helpful. He worked with the claims department from Firestone in Hutto that ruined my truck and replaced the engine. They repgrogrammed the computer and even tested all the sensors and made sure everything was 100% before giving it back to us. Thanks Dave!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent Car Buying Experience!

Covert Ford has always helped me find the exact car that fits my needs. The Sales Managers always make a point to welcome me and the sales staff is fabulous! I love these people!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

good service

Dealship space for parking and service is cramped.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No