Reviews
Write a reviewAwesome dealership and salesman?
Dan Covert did a no hassle deal from the time we got there until the time we left. Extremely satisfied, when it comes time to purchase my suburban will be calling him again, for sure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving this remarkable feedback, Justin! We appreciate your comments and are happy to hear that Dan was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Chris Uranga | GSM
Fast and excellent service
John Nay, the Service Advisor, is knowledgeable and detail oriented when writing the repair request. He is honest about the timeframe in which the work can be accomplished which I appreciate.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very personable. A delight to work with.
very knowledgeable and helpful. Multiple people asked me if I was being helped and introduced themselves making it a very personable experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to write about your experience with us, Matthew! We work very hard to provide each of our customers with a personalized and knowledgeable experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook for access to our exclusive specials. Chris Uranga | GSM
Frienly folks, clean facility, knowledgeable techs
I was able to call and find out you weren't too busy. Ran over, dropped off my car, walked next door for lunch and it was ready shortly after my return.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words, Larry! We are glad that we could get your car serviced and put you back on the road in a timely manner. I am very happy we were able to accommodate your vehicle! We look forward to your next visit. Take care. Chris Uranga | GSM
excellent
I liked the fact that it was a very pleasant experience.I am hearing impaired and everything was done with email.This was the 2nd most pleasant dealing I've had.The first was buying my 2003 Ford Mustang GT from Covert Ford.I was a little surprised my vehicle only had a 1/2 tank of fuel.I was told it would be full.....
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your kind and honest review, Thomas! We always appreciate any feedback. We are very happy to hear that we could provide you with a second car buying experience that was just as good as the first! We might have overlook your vehicles fuel. If there is anything else we can do for you please don't hesitate to give us a call! Chris Uranga | GSM
Great salesman, good dealership
Jose Mackintosh was the best salesman I have ever dealt with. He was very helpful without being pushy, and made me feel at ease. Everyone at Covert was polite and pleasant.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christopher, we appreciate you taking time to leave us a great review! We are pleased to hear Jose did a great job in assisting you in your purchase. We are happy to be able to make your car buying experience comfortable and not pushy. If there is anything else we can do for you please don't hesitate to give us a call! Chris Uranga | GSM
auto repaire
Service tech. was very polite and proffesional. He informed me of the cause for the 4 day delay with me repair.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your awesome review, William! I'm very happy to hear that we were to serve you in a polite and professional manner. We take pride in customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Chris Uranga | GSM
Great Buying Experience
This transaction was primarily accomplished via email and phone which served me well as I was out of town on business. The questions I asked were answered promptly by Ilan.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steven, thanks for this marvelous review and congratulations on your new vehicle! We are very happy to hear that it was a smooth process for you and that Ilan was able to answer your queries promptly. We look forward to seeing you again at your next sales visit! Thanks, Kind regards, Chris Uranga | GSM
Great service, Bert was excellent
Bert was able to help us via email determine that it was a reasonable time to trade in, and he made my first time buying a car fairly easy. I also like that I am owed a detailing of my car, which I will claim as soon as my schedule permits.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kendra, thank you for your great review! We're glad that we were able to help you out with your first car buying experience. It's delightful to know that Bert was able to help you out with a reasonable trade in and for making your buying experience easier. We look forward to seeing you again at your next visit! Take care! Chris Uranga | GSM
Mrs
Steve is always wonderful. Only bum deal is that I arrived about 1230pm. I got off work early. I don't plan on traveling for July 4. Just needed an oil change. I know I needed an air filter change and a cabin filter change. Only bum deal is they were out of the cabin filter so I have to wait until more comes in. I did call Steve a day or two ahead of time to let him know I was coming and what I was needing. I did ask when they were going to get another shipment in. I might drop by on the way into work one day. I am certain steve will accoomodate
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your great review, Karen! We do appreciate for your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that Steve was able to help you! Please let us know if there's anything else we can do for you. Kind regards, Chris Uranga | GSM