Reviews
Brought my car in for an oil change and staff was very
Brought my car in for an oil change and staff was very helpful. Service was excellent and car was done ahead of estimated scheduled time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Elvira, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Please don't hesitate to reach out to us if there's anything more we can do!
Son muy amables y te ayudan a encontrar las mejores
Son muy amables y te ayudan a encontrar las mejores opsiones para el cliente muchas gracias por su ayudar Jose Ochoa.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Laura, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great overall and helpful place to take a truck how can I
Great overall and helpful place to take a truck how can I put in 25 words about an oil change this is a silly rule.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Aaron, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Joe p was straight and to the point so the deal was made
Joe p was straight and to the point so the deal was made immediately. Great customer service
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
The services provided at the Ford dealership on the motor
The services provided at the Ford dealership on the motor mile are top notch! The communication and updates on my car, while it is being serviced are thorough and clear. I won?t go anywhere else. Jackie always takes care of me! ?
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!
The services provided at the Ford dealership on the motor
The services provided at the Ford dealership on the motor mile are top notch! The communication and updates on my car, while it is being serviced are thorough and clear. I won’t go anywhere else. Jackie always takes care of me! 🤓
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Denise, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Repair appears complete.
Repair appears complete. Good communications. 5 star would have washed vehicle before return. Will return.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
I took my car in for service.
I took my car in for service. Jonathan is was very professional and knowledgeable. Great service and fast
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent customer service especially Lafayette- he is
Excellent customer service especially Lafayette- he is very helpful and friendly- very professional. He let me know what is needed service I need to get while same time providing me with discounts
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ferdinand, we're happy you found our staff to be so supportive during your experience here at Group 1 Ford of South Austin. If you have any further questions, please give us a call. We're always happy to help!
We had a great experience!
We had a great experience! The service was done efficiently and on a quick turnaround time. They were communicative, responsive, and professional, and helpfully kept me updated throughout the day of service. We really appreciate the team.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!