Reviews
Nice service.
Nice service. Polite. Quick and efficient . Well done that is all I have to say but I need twenty words to stop and finish and be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello David, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excelente atenci�n desde la llegada, muy buena atenci�n
Excelente atenci�n desde la llegada, muy buena atenci�n del receptor y el resultado del servicio, muy bueno. Creo que la descripci�n del servicio y del servicio a clientes no necesita tantas palabras.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hola, gracias por compartir tu experiencia positiva. No dudes en contactarnos si necesitas algo. Que tengas un buen día.
Purchasing a new truck there was a pleasure.
Purchasing a new truck there was a pleasure. No pressure, informative team. Always patient and willing to help you with anything. I recommend this team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Excellent interaction with Service Advisor (Jackie).
Excellent interaction with Service Advisor (Jackie). Gave me concise and clear time estimate and was very professional during the visit. I was in and out in less time than I expected
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found Jackie to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service advisor Dustin and Jonathan did a wonderful job.
Service advisor Dustin and Jonathan did a wonderful job. Sending me updates on the status of my vehicle. I appreciate there valet pickup/drop off of my vehicle. Thank you so very much. Definitely would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maricela, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Ford of South Austin! Thanks again for the recommendation, and have an amazing day!
Service time was reasonable, shuttle driver was
Service time was reasonable, shuttle driver was excellent! Lynn the service writer, knew her stuff was nice but all business. We?ll see if struts , and alignment hold up on Austin streets!! Was a good visit!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marie, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Excellent service, very responsive to questions,
Excellent service, very responsive to questions, completed on time. No bait and switch. Great experience. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!
Jackie is the absolute best service advisor I’ve ever
Jackie is the absolute best service advisor I’ve ever worked with, and I have almost 50 years of experience interacting with them!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found Jackie to be so supportive during your experience here at Group 1 Ford of South Austin. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Service is a premium always quick on oil changes and they
Service is a premium always quick on oil changes and they keep you informed while you wait
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Clean and Professional Advisor.
Clean and Professional Advisor. Kept me informed on the status of my vehicle. I did not have to wait very long. They had water and coffee area and good priced snack and drink machines.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!