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AutoNation Toyota South Austin

(4,080 reviews)
Visit AutoNation Toyota South Austin
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 704-0617 (888) 704-0617
Used (888) 252-6181 (888) 252-6181
Service (888) 704-4410 (888) 704-4410

Reviews

(4,080 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota South Austin from DealerRater.

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Greg Coy is an awesome service manager.

Greg Coy is an awesome service manager.. He always delivers what I need and expect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

The service department has always provided excellent

The service department has always provided excellent service. I have dealt with Greg Coy for many years, he is now a manager, so I have been working with Art Gomez and he is just as friendly, knowledgeable, professional and thorough. I never hesitate to take my car in for service, because I know they will take care of me and provide excellent service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Greatest Dealership

Very professional, no mystery charges. Just bought my 2nd vehicle here, and recommend these folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Don, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Everyone I have dealt with in the service department has

Everyone I have dealt with in the service department has been warm, friendly, professional and thoroughly knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

They are very patient and willing to go through

They are very patient and willing to go through everything to make sure I’m satisfied and understanding the process. Charles, Isaias and Melissa are excellent at servicing with customers like me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great service from Barry Isbell.

Great service from Barry Isbell. He went out of his way to help us understand lease vs.finance options and help us be informed about a potential purchase/lease.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Excellent service!

Excellent service! Quite knowledgeable, friendly, thorough and efficient! I highly recommend Auto Nation Toyota South! It's the place to go!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to see you soon!

Appt was on time---Tony Sabatino was very helpful in

Appt was on time---Tony Sabatino was very helpful in advising me. Very pleased with the service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

Great experience having service done on my Landcruiser.

Great experience having service done on my Landcruiser. Service Advisor, Jared was helpful, friendly and knowledgeable. The wait was as expected and I was updated along the way. Communication was spot on- as well as the service itself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased to hear you had such a positive experience with us, Coco! Don't hesitate to call us if you ever need anything. Be safe on the road!

Excellent experience!

My salesperson, Patrick, was a breeze to work with. He was not pushing me to purchase a vehicle I did not want. I was able to take my time and look at multiple vehicles over passing weeks, meanwhile contacting him with questions at even the most inconvenient times and days. I recommend asking for Patrick even if you are only browsing. The rest of the staff was helpful and nice as well, even though I already had a salesperson. The last part f the purchase process was positive as well. Albert was very helpful with thoroughly breaking down all of the fees and perk(which there are many!) and assisting through the process. The vehicle was cleaned to perfection! The only negative is that there were no manuals in the vehicle, which is crucial for safety protocols if an emergency should occur. I did not receive a warranty packet that broke down all the warranty and 1yr maintenance terms.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Philip, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!