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AutoNation Toyota South Austin

(4,080 reviews)
Visit AutoNation Toyota South Austin
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 704-0617 (888) 704-0617
Used (888) 252-6181 (888) 252-6181
Service (888) 704-4410 (888) 704-4410

Reviews

(4,080 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota South Austin from DealerRater.

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Our salesman, Josh Conley, was terrific.

Our salesman, Josh Conley, was terrific. No pressure, no hidden fees, good honest information. It made buying our new 4Runner a very positive experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

Thank you Emily Mueller for such a great experience

Thank you Emily Mueller for such a great experience selling my used car, so quick and easy from when I started an online quote to meeting in person at the dealership. Friendly and excellent service all around with great communication!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nice salesman!

Nice salesman! Amiel. We decided to buy a car very fast. Got a good deal. We waited longer than expected to finish the financial tranx even though we paid cash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Scott, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Highly professional with really competitive rates.

Highly professional with really competitive rates. The sale process was smooth and quick. Emily made sure all my questions were answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

2018 Toyota Camry XLE V6

I?m not happy with the way I was treated. The used car sales lied many times regarding the car, the condition of the car, and said my credit will be the price of the interest rate because I said no money down. I did not drive the car until 3 days later because the car of not ready with inspection and detailings. I sent him a text on day 2. No feedback. I went on-site to speak with a manager and the manager of the Used nor the New approach me. The finance personnel Melissa Davis was the only visual contact to my needs. The car wasn?t even started with inspection or detailings on day 2. On day 3 Melissa called at 440 pm saying that they car was ready. My husband and I are not happy with the detailing of the car. It is said the car was a trade and it was sold to us as is! So, this is not professional for Toyota to sell a car that is not ready or drivable on a sale. I was worried and upset to drive it off the lot on day 3. Melissa promised to have the paint crew do the touch up on the car. Plus to redetailed correctly. I have pictures and video of the car as is. My coworkers are upset we were sharing the results of the car. When I take in the car this Monday I am hoping the issues will be resolved. How does a company like Toyota sell a car without the proper inspection?

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Delia, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (512) 518-6900. We hope to hear from you.

Routine Service

Overall my visit was not pleasant do to me being told and I had one more free service for 25k miles. When I made the appointment I told the service clerk I was over my mileage due to my brother's death and she said that that would not be a problem. When I got there the service writer said it would not be covered and charged me over seventy dollars. This to me was intentionally done and very dishonest.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Lionel, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great place. Great people.

Great place. Great people. Patrick L. was super helpful and I am super happy with my truck purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mark, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Professional service

I?ve been taking my new Toyota here for regular maintenance and I?ve been very happy with their service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nelson, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Alexis and Jon Cueller were massive helps with finding

Alexis and Jon Cueller were massive helps with finding the perfect vehicle for my needs. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Scheduled service

Scheduled oil change - completed in an hour! One area needs improvement - greet customer in a timely manner when they drive in. I waited in my truck longer than necessary before anyone asked if they could help me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Richard, thank you for taking the time to leave us feedback. Drive safe, and we'll see you on the road.