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AutoNation Toyota South Austin

(4,080 reviews)
Visit AutoNation Toyota South Austin
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 704-0617 (888) 704-0617
Used (888) 252-6181 (888) 252-6181
Service (888) 704-4410 (888) 704-4410

Reviews

(4,080 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota South Austin from DealerRater.

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Great experience

Patrick was amazing to work with! He was knowledgeable and kept in touch with me through out my buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Susan, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Buying a new car after a car accident

Erika was very helpful. Got rear-ended in a car accident and she helped us find a new Toyota Highlighter very quickly. Very much appreciated how she helped us out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Julie, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Good dealership

Jim Lee helped me throughout the process and helped me secured the vehicle of my choice and overall very good dealership. Can’t say anything bad about the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Easy to make an appointment and top notch customer

Easy to make an appointment and top notch customer service. I don’t take my truck anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Went ok took longer than I expected, but fine with the

Went ok took longer than I expected, but fine with the work. Will go again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Easy process and nice staff.

Easy process and nice staff. It can get crowded but I will visit again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

60,000 scheduled maintenance

I took my vehicle for a scheduled maintenance (60,000) and I received top notch customer service. Erik Gustafson was my service advisor and he explained the recommended services needed and answered all of my questions. Thanks Erik. The waiting area and mens bathroom were very clean. I am so happy that I moved my auto services to AutoNation (South Austin). Keep up the excellent work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Ramiro, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

I did my regular maintenance at AutoNation Toyota South

I did my regular maintenance at AutoNation Toyota South Austin and the staff was professional and polite. I only wish they had a better process to receive the vehicle when we arrive. It took me more time for them to take my car than the service itself. By the way, the service was very fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we really appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

Toyota

Fue excelente la atenci�n al cliente The service was excellent. The dealership is recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hola Elio, gracias por tu reseña positiva. Estamos felices de haber sido de servicio para usted. Agradecemos su recomendación de AutoNation Toyota South Austin y esperamos poder servirle nuevamente en el futuro.

Mr. Ramirez

Art Gomez is always on top of his game. Knows his business and gets vehicle taken car of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Benito! Please let us know if there is anything else we can do for you; we are more than happy to help!