AutoNation Toyota South Austin

Broke my tail gate latch early afternoon. Took a chance they might be able to fix it. They took my truck quickly and had it back fixed in 3 hours. Epi was my service advisor this trip and made my concerns melt away. I have always used this service center for my truck and will continue till my truck is finished. Services are at time expensive but I enjoy genuine parts and a center that is professional and caring.

Had an appointment for April the 15th at 8am. They told me our Service Advisor: Juan Alvarez would be helping us. We had a problem with drivers side rear tire had a piece of metal and a 3 or so inch cut on top of tire. He said he would have to order tire. I never seen him check availability of tire, unless he can see on ipad when checking you in. He checked us in on first oil change and tire rotation. Stated will be longer since dealing with tire. We left I called Cedar Park Toyota they had tire in stock. So went back and told him not to worry about tire just complete what he had scheduled for. i said should be quicker so we can get to Cedar Park. He was aware of this he knew of all the changes at 8:20 am. We went ate breakfast run an errand and back at 11:00am. We seen our truck parked in front of where they do oil changes at that time. I went inside and found Juan did he have ETA on truck he said they had not finished yet. I went and sat at lobby a few minutes to twelve noon. I went and seen Juan again and still no news. So, I went to where they did the oil changes at. I talked with a mechanic he said where our truck is parked at. There is where they park vehicles that are completed. Not Happy with Juan I get back to his desk he said still nothing. He found that they left our paperwork and another customer on a desk beside his. No one was working at that desk. Unbelievable 8am till a few minutes after 12pm to get truck back. For 10k service appointment. not happy. Probably trying San Marcos Toyota.

Art Gomez(service advisor) was professional in addressing my vehicles maintenance, friendly in speaking with me, and courteous discussing what had been done to my vehicle and future maintenance.

Very friendly staff. Barry Isbell was one of the best reps I have worked with on a vehicle purchase. They have gained a long term customer.

Oil change request, they didn’t complete. My father was told it was not needed.

Luis Sanchez did a good job and I'm a repeat customer. Second Camry that I got form this location. Appreciate the great service. Thank you guys.

Always kind, courteous and friendly, Very professional, knowledgeable, timely and efficient. Waiting area Neat and Clean

Overall process went very smooth. Pricing was reasonable and straight forward, no hidden fee or anything like that. The car I purchased is just great and it has all options I wanted. Handing over the car was little longer than I expected, but our sales person, Patrick was really nice through out the process and kept me updated (it wasn't his fault though). Good customer service there!

I?ve been a customer of AutoNation South Austin since they were Champion Toyota. For more than 20 years they have provided our family with top notch, quality service. We?ve purchased both new and certified used cars from them and in each case they have consistently delivered excellent service. I?ve never been pressured to buy more than I needed. There has never been a moment where they tried to up-sell me unnecessary options or service. They stand behind their work and do so with a willingness to make the experience pleasant. The lifetime free oil changes is just one example of their customer first attitude. I?ve been to other Toyota dealerships before and AutoNation is by far my preferred choice. When the time comes go me to make my next new car purchase, AutoNation South Austin will definitely be my first stop.

So nice service, and friendly people. I recommend 100% this place with my friends.