Reviews
Oh what a feeling!!!!
I have purchased 4 Toyota vehicles from the Auto Nation dealer in south Austin. The sales associates have always been easy to negotiate with and prompt in returning phone calls and emails. All friendly and knowledgeable about the vehicles they sell. With this purchase, we worked with Alexis and were pleased with his service, demeanor and efficiency.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Joe, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota South Austin. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Always good service.
Always good service. They treat you with respect. Never over charge. Always do what is needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your positive review about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
I've noticed that my local shop, which I like very much,
I've noticed that my local shop, which I like very much, is about the same cost as the Dealer now. So why not get the Toyota Warranty? I got a coolant flush and a Brake flush. The brakes actually feel better, less soft, this is because small air bubbles form in the fluid over time. Not enough to keep them from working but flushing them every 30k will certainly help them. Especially on bigger trucks like my 2014 Sequoia. These guys don't upsell. They work as fast as they can for such a busy shop... although quality is more important to me than speed. What they really need a taco truck! Closest food is an 18 minute walk. Considering how busy this area is... someone could make some bank selling breakfast!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excelentes en el servicio que nos dieron como clientes la
Excelentes en el servicio que nos dieron como clientes la ayuda en español fue genial 😁
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hola Alfredo, gracias por su crítica positiva. Estamos contentos de haber sido de utilidad para usted. No dudes en llamarnos si alguna vez necesitas algo. ¡Ten cuidado en la carretera!
I was received at the time of the appointment.
I was received at the time of the appointment. Service advisor was helpful explaining what needed to be done. Work was completed in 3 hours.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Osnita, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Juan and the team in service is very professional.
Juan and the team in service is very professional. They inspected my vehicle, suggested and performed all maintenance recommended and addressed all my concerns. My vehicle was ready early and I couldn't be more satisfied. There's a great team at Autonation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Carl, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Don't hesitate to call us if you ever need anything. Be safe on the road!
Muy buen servicio Las personas muy amables me alegro de
Muy buen servicio Las personas muy amables me alegro de tener mi carro de autonation
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hola, gracias por compartir su experiencia positiva. No dude en comunicarse si hay algo más que podamos hacer por usted.
Buy out lease
Checked every box for car dealer Stereo types. Snarky, arrogant, zero hospitality. Extra charges
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello John, we are deeply disappointed by your experience at AutoNation Toyota South Austin. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 518-6900 to discuss what we can do to help.
Good experience selling my camry
Emily in used car sales was a pleasure to work with. She was friendly and professional and she made selling my Camry fast and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Kerri, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Always pleased with the service
A rate dealer that has great pricing and exceptional customer service . Repairs done right the first time and on time. First rate
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Frank, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!