Reviews
Great experience selling my car at Autonation.
Great experience selling my car at Autonation. No quibble process, received the quoted amount. Very easy. Emily Mueller did a fantastic job and is a real asset to Autonation.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Alan, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! If you ever need help, just give us a call. Happy motoring!
AutoNation Toyota gave me a no-nonsense very fair deal on
AutoNation Toyota gave me a no-nonsense very fair deal on my Subaru. Patrick was a fantastic and attentive purchaser who went to bat for me to get me top dollar as it was apparent that I took great care of my car. I feel like I was rewarded for bringing in my car in the best possible condition. The process was expedited for my busy day and I got a check in hand and out the door with a smile. I also got a ride home to my place downtown. Thank you Patrick and AutoNation Toyota South for making my day!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
Purchased a new car
Just bought a new car and received excellent support and service from Jacob Guereca and Laura Padilla.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
It was a pleasant experience.
It was a pleasant experience. The only thing was waiting for finance. Once with them it was fine.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value. we hope you'll consider us again in the future!
Just bought a new car and received excellent support and
Just bought a new car and received excellent support and service from Jacob Guereca and Laura Padilla.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Avoid this dealership!
Avoid this dealership! I bought a Nissan Murano. I was told that it goes through an extensive check to make sure it's in good condition. I've had to take it in 3 times for repairs in just the 1st 2 months. The last repair I was told the warranty expired by a day and I will have to pay over $2000 for repair. What a lemon! In addition, the sales representative has failed to respond to numerous messages. Beware of this dealership!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (512) 518-6900 so we can work towards a resolution. We look forward to hearing from you. Take care!
I took my 2022 tacoma for an oil change.
I took my 2022 tacoma for an oil change. I'm just a little curious person, I looked under the truck and guess what?...The filter was intact. Costumers just watch out for that.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Garcia, we are deeply disappointed by your experience at AutoNation Toyota South Austin. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon. Take care!
Good morning. Sorry it's a little late for that I already fix the problem. No more issue to rectify, all I ask is please don't do the same with other costumers.
great service from Juan Alvarez.
great service from Juan Alvarez. This dealership service center really takes care of my car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
No access to car loaner or rental if needed Car rental
No access to car loaner or rental if needed Car rental used to be available. Even loaners were available! Also, why cannot a VVT-I on a 2011 Yaris not be installed in a day shift. I was told to leave the car.... This is not a big job! Also, why did I pay $600.00 for a TPM? Among other issues, I have lost all faith in Toyota mechanics and servicees. For my Yaris it took two months to get ordered parts and communication was null with parts dept. Very bad! It appears true that dealerships want you in and out fastj j just for their revenue. Local shop is getting my work from now on, even oil changes. Adios.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon. Take care!
They have been great and have always taken care of me.
They have been great and have always taken care of me. Great service !Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!