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AutoNation Toyota South Austin

(4,080 reviews)
Visit AutoNation Toyota South Austin
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 704-0617 (888) 704-0617
Used (888) 252-6181 (888) 252-6181
Service (888) 704-4410 (888) 704-4410

Reviews

(4,080 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota South Austin from DealerRater.

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Quick and courteous!

First time! I was quick and the staff was great. The waiting area was nice But I chose to walk the area around and it was perfect . A little exercise while I waited!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Gabriel, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Awesome Experience

Everything went nice and smooth. I really appreciate Jim Lee and all he did to make the experience a positive one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Benjamin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Kuany Muon review

Very helpful, well informed on vehicle details. Went above and beyond to ensure that the right vehicle was ordered. Very patient, made us comfortable throughout this experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

Recent service was the best in the last 2 years.

Recent service was the best in the last 2 years. Oil change took less time than quoted and Justin was a great service advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Consumer response

review complete

AutoNation Toyota’s personnel was extremely helpful and

AutoNation Toyota’s personnel was extremely helpful and responsive with my questions regarding my purchase of a new vehicle. The attention and quick response to my questions that Mr. Alex Lomeli (Agent) showed, even when he was on his day off, gave me the confidence I needed to move forward with AutoNation Toyota in South Austin. The financing process was also easy to go through. I highly recommend going to them for your auto purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Autonation Toyota South Austin recently replaced a broken

Autonation Toyota South Austin recently replaced a broken shift grommet for me on an old but clean and good condition Toyota Corolla. It took quite a while because the trans had to come out first. They did wprk me in without an appointment which I appreciated tremendously. Car came from San Antonio missing two plate screws which I requested from my advisor Epi, but the service bay overlooked them. Once I get them I can put them on myself without any difficulty. Because they built a new Service building waiting for a finished job is a pleasure.. It is large and fresh regardless how many are waiting. Everyone has treated me with kindness, courtesy and professionalism. Toyotas are the best cars on the road; would not buy anything else. Autonation Toyota in south Austin makes having your car serviced a PIECE OF CAKE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

I had an appointment for 9:15 and arrived a bit early but

I had an appointment for 9:15 and arrived a bit early but was still greeted immediately by a courteous young man who took my information and connected me with my service rep. It was all very easy. I enjoyed my time having coffee and surfing the internet in your comfortable waiting area. The car was ready, and I was on the road before noon. A very pleasant experience! I look forward to my next visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Service for car

Great customer service. Thank u Art & Craig for taking good care of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Simonne, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Fast Repair

Came in mid-afternoon and they were able to diagnose and fix it that same day. Outstanding!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Gordon, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Great experience

Leo Dawson was helpful, knowledgeable and very courteous. The car was super clean and ready for purchase. I’ve purchased several cars here before and I would continue to recommend AutoNation Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Scott, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.