AutoNation Toyota South Austin

I finally decided to go for a New Tundra and My family alway go to AutoNation Toyota South Austin and always work with Charles Dubon. He had the truck I been looking for it and he made a good deal that I couldn’t refuse! I will recommend working with him and he will always fight for your deal! Very honest! Thank you

My vehicle was serviced on time, it was effortless and the staff were all respectful and professional.

First, I want to greatly appreciate Debby Leung and Andy who went above and beyond for me regarding my car, even though there was a huge delay with my corolla, they still found a way to help ke secure a beautiful Camry SE. I will never forget my first car purchase in the US. Thanks for accommodatingnme autonation toyota South Austin !

Robert was very nice and always helps me with good service and great attitude. Didn’t have to wait long and waiting room is breathable not so crowded. Worth an hour driving to get service!!!

Having gone to a different Toyota for my car for the past 2 yrs, and first time servicing at this dealer disappointed me greatly. Details were definitely missed, workers mats were left in my car, the technician never changed the window sticker for when the next appointment was needed, and had to walk to get my car to find out it did not get run through the carwash like I had asked. Not my greatest experience at a Toyota before, will be going somewhere else for my next service.

Took over 2 hours for a scheduled appointment to be completed for a simple oil change. Reminder in dash was not reset by technician. Poorest service experience in two years.

It’s an amazing experience. The people were very friendly and the service associates were very transparent and mentioned the service cost upfront

Professional and friendly personnel. Knowledgeable about my vehicle. AutoNation's waiting room is spacious and clean.

I feel their timeliness and attention to detail is not as good as in the past. My appointment was for an oil/filter change at 10:45. After 1.5 hours, I noticed my car parked out front. I asked for my service rep and was told he was helping another customer but another individual in the office could assist. The assistant retrieved the invoice/keys so I assumed he was going to close out the invoice. Finally, at 1:15, 30 more minutes later, I received a call saying it was ready. Upon checkout, I was given invoice/keys only. I asked for the printout of the multi-point inspection and was told they don't give them out. How does a customer know what they found during the multi-point inspection if they don't provide proof. We have always received Form SR-ANNL-MPI, and we have been coming since 2008. I think they dropped customer service on this one!

First time servicing at this dealer. Their system really is to be admired. Very professional and efficient. They are closest to my home so I decided to try them.