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AutoNation Toyota South Austin

(4,080 reviews)
Visit AutoNation Toyota South Austin
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 704-0617 (888) 704-0617
Used (888) 252-6181 (888) 252-6181
Service (888) 704-4410 (888) 704-4410

Reviews

(4,080 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota South Austin from DealerRater.

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Absolutely love my new suv!

Absolutely love my new suv! If you are in need of something new or gently used Leo is your guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

I bought a 2023 Toyota 4Runner like a week ago.

I bought a 2023 Toyota 4Runner like a week ago. Sarah and Rito where great. They were very easy to talk too. Made me feel at home and the process of buying the vehicle was great. Rito explained everything and answered all my questions. It’s been a while since I bought a vehicle. It’s was nice meeting them and they both explained everything about the vehicle since I was driving a 2007 Toyota 4Runner. So I was excited for my new 4Runner :) I will be recommending my peeps if there looking for a new vehicle. Again thanks to Sarah & Rito, which I really enjoy meeting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.

Service manager Art Gomez is very helpful and

Service manager Art Gomez is very helpful and communicative, while vehicle is being service, he takes the time to check on his clients' providing updates of any findings and time frames of completion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Nice sales person and car.

Nice sales person and car. Thanks for the sales experience. Have a very good day.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

My highlander was making a ‘thunk’ sound under the front.

My highlander was making a ‘thunk’ sound under the front. It was scary. Turns out the ‘strut’ was broken - a safety situation. We DID NOT go over any rocky road or bumps to make this break - guaranteed. So they fixed it. And took care of two service items as well. I would like to know why a new Highlander still under warranty had its strut broken. No response.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

John Cuellar is the most outstanding sales rep in the

John Cuellar is the most outstanding sales rep in the store. Been buying cars from him since my first car!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Chris, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! If you need more help, our team is available to talk -- safe travels!

Great place to buy a car!

Charles Dubon was great to work with when buying my car! He was patient and answered all my questions with extensive knowledge. I love my car and he was a great help throughout the whole process. I would definitely recommend going to Charles at Autonation to anyone looking to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Cecilia, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.

Great buying experience really liked dealing with Sara

Great buying experience really liked dealing with Sara and financial manager,excellent vehicle ,I like it and it's options

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

Consumer response

Thank you for your great service

Knowledgeable and efficient.

Knowledgeable and efficient. Gave proper details and attention needed. Fast and timely service. Jarred is Very personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

We have been working with Abbi Gass and she has been

We have been working with Abbi Gass and she has been extremely helpful. She is very personable and professional and answers our questions in a timely manner. She is in the process of trying to find a vehicle that has most of the options that we want as well as those that we don't want. I realize that inventory on the Tacoma truck is low but, we have every confidence in her ability to find something that we can agree upon. Looking forward to continue working with her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! If you need more help, our team is available to talk -- safe travels!