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AutoNation Toyota South Austin

(4,080 reviews)
Visit AutoNation Toyota South Austin
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 704-0617 (888) 704-0617
Used (888) 252-6181 (888) 252-6181
Service (888) 704-4410 (888) 704-4410

Reviews

(4,080 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota South Austin from DealerRater.

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Excellent service.

Excellent service. Our salesman, Charles Dubon, did an excellent job explaining everything to us, making sure everything was clear and finding the perfect car for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Franklin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Leo Dawson was great at Austin south Toyota he helped me

Leo Dawson was great at Austin south Toyota he helped me and my family and he was courteous very knowledgeable and helped us through the process once again thank you Leo and I will recommend all my family friends and loved ones to you you're the greatest

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Don't hesitate to call us if you ever need anything. Be safe on the road!

The staff was welcoming and friendly.

The staff was welcoming and friendly. Tom answered all my questions efficiently, I never felt pushed toward a sale or add ons. The finance team was happy to work with me and achieve a payment I was able to work with. Go check them out !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Wil, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

They're on time in-and-out services excellent The quality

They're on time in-and-out services excellent The quality of work is profession service communication song time Can't ask for better service thank you to Thank you Toyota nation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Pettey, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota South Austin! Thank you so much for being one of our valued guests and we look forward to your next visit!

Emily was great to work with!

Working with Emily was a great experience. I wanted to sell my truck that I no longer used. Emily was knowledgeable, kind and worked hard to get me a great price. Emily made the whole process easy for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Kim, thank you for your kind review; we are happy to pass along your comments to Emily here at AutoNation Toyota South Austin! If you ever need help, just give us a call. Happy motoring!

Best experience!

Came in looking for a car and was able to leave with one! Charles Dubon was AWESOME! He was very patient and was able to get us through the process so easily and quickly. Highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Layla, it means so much to us that you chose our dealership! We are happy to pass along your comments to Charles here at AutoNation Toyota South Austin. Thanks again for the recommendation, and have an amazing day!

Perfect transaction!

As my first time coming here with my daughter Charles Dubon approach us really quick. We were looking for a specific vehicle which was in really good condition. The whole process was quick, transparent and very communicative. I really recommend you to come and look for him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Lorie, thank you for your kind review; we are happy to pass along your comments to Charles here at AutoNation Toyota South Austin! Drive safe, and we'll see you on the road.

I honestly can't say enough good things about the staff

I honestly can't say enough good things about the staff and the positive experience I had at AutoNation Toyota South Austin. Anyone that has shopped for a new vehicle in the last couple of years knows how extremely challenging it has been. That being said, I shopped around all over Austin and the surrounding areas-even went as far as Boerne, TX. Albeit I met some pretty nice salespeople, none of them could compare to Danny Tercero at AutoNation South. Not only is he down to earth and forthright, he is just a really friendly, outgoing guy. Coincidentally, he was one of the first people I spoke with that day when I began my search. I had a feeling he would be the one to finally seal the deal. Danny was concerned for me, my wants and needs in a vehicle. He took the time and energy to speak in depth about my queries (and I have had quite a few!) He presented different vehicles along the way, just in case, though he kept me updated on my place in line for the one particular car I wanted. When my RAV4 Hybrid came in he took the time to walk me through all the various functions and explain all the different features (when he was clearly busy with many other things pressing him:)) He was very knowledgeable and was even able to obtain the color I wanted originally as well! Tory made the financing aspect of the purchase a breeze. This is by far one of my least favorite aspects of buying a car, but she made it actually fun. The rest of the staff there was personable and helpful too. They like to have a good time, and I love to see that! The dealership property is not too fancy, but that's just fine. The ones that are were nearly ten grand over MSRP. AutoNation Toyota of South Austin is right on. I don't see a need to shop anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Robin, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

As my first time coming here with my daughter Charles

As my first time coming here with my daughter Charles Dubon approach us really quick. We were looking for a specific vehicle which was in really good condition. The whole process was quick, transparent and very communicative. I really recommend you to come and look for him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Lorie, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Always been happy with this dealership service dept but

Always been happy with this dealership service dept but making an appt doesn't seem to speed things up. The service has always been as it should have been.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Sue, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!