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AutoNation Toyota South Austin

(4,080 reviews)
Visit AutoNation Toyota South Austin
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 704-0617 (888) 704-0617
Used (888) 252-6181 (888) 252-6181
Service (888) 704-4410 (888) 704-4410

Reviews

(4,080 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota South Austin from DealerRater.

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Terrible experience.

Terrible experience. No communication with me at all. Couldn't talk to my service advisor. Each time I called I was transferred to voice mail. None of my 5 messages was returned. Did not tell me what was the issue with my vehicle. Overall poor customer service. Picked up car and had same problem two days later. Extremely frustrated and disappointed.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

Went in for my routine oil change.

Went in for my routine oil change. Service was great! Will continue to use them for upcoming needs for my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Tony S.

Tony S. Did a great job and had me out in a timely manner and is ber friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Jim rocks

Jim is the best Salesperson you could find, honest and upfront. I recommend him at AutoNation Toyota South Austin Tx. Come check him here today.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

Been using this dealership for years.

Been using this dealership for years. Jerod has been my point of contact and does amazing work. Will continue to go there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Very good costumer service!

Very good costumer service! I didn’t have to wait that long in line to get my car service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Great service provided by Art Gomez and Greg Coy.

Great service provided by Art Gomez and Greg Coy. Always a pleasure to work with these professionals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

New Toyota RAV4

Barry Isbell was awesome! Helpful, knowledgeable and courteous! My experience couldn't have been better! Toyotas are the best! AutoNation South Austin is the place to go for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

As a first time buyer I had a great experience

Debbie Leung worked very hard to get me the price I wanted and the vehicle that best fit my lifestyle. Sales associates here do everything in your best interest. Overall I had a great experience as a first time buyer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

This review is solely about the process used to sell my

This review is solely about the process used to sell my Toyota to AutoNation. Emily Mueller did an outstanding job and the system worked perfectly. I recommend potential sellers to ask for her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words! We're happy we could help. We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future. Take care!