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AutoNation Toyota South Austin

(4,080 reviews)
Visit AutoNation Toyota South Austin
Sales hours: 9:00am to 8:00pm
View all hours
Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 704-0617 (888) 704-0617
Used (888) 252-6181 (888) 252-6181
Service (888) 704-4410 (888) 704-4410

Reviews

(4,080 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota South Austin from DealerRater.

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Great AutoNation South Service

The process of buying my new car was relatively quick and easy, thank you Debbie! Besides waiting a few months for the car to arrive, it was worth the wait and I appreciate the great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Tom Naughton best salesman out here

I had the best salesman ever ! Super kind and a peoples person. Tom Naughton helped me find my first car that I’ve purchased on my own ! An experience that I’ll never forget!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Hiraima, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

I can't recommend this dealership enough.

I can't recommend this dealership enough. The word done to our vehicle was held in the highest regard and Charles Reed was an absolute honest and straight forward gentlemen when it came to the service/repair. It was done extremely fast and up to my picky standards. I wouldn't hesitate for a minute to bring it back to him in the event I needed to. Great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota South Austin. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

As expected with a dealership, prices were high.

As expected with a dealership, prices were high. But service person was helpful, instructive, and very prompt at keeping me informed as soon as problems and the work to fix them became known.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Josh was a very helpful and informed Service Manager.

Josh was a very helpful and informed Service Manager. The technicians made a good diagnosis and quick repair. It was our first time to this Service Department and dealer and we were impressed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Cindy was great to work with.

Cindy was great to work with. The trade in process was super simple and hassle free! I would highly recommend using her again for any of your used car needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!

Sale of Used Car — Efficient and friendly

Sold Prius to Toyota dealership. Had a great experience w/ Cindy V at Auto Nation. Would recommend working with her. Used to svc car at this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

It took 2+ hours to rotate tires.

It took 2+ hours to rotate tires. Yes I had an appointment. They did not find me when it was done. I had to go ask them. It was in a stack with three on top of it. How much longer would I have waited, if I would not have asked? That is so unacceptable. When I asked. He dug through the pile. Found mine on the bottom. Then all he said to me was, here’s your keys, your cars over there. No thank you, no nice doing business with you, no sorry for your wait, no nothing.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Polly, we are deeply disappointed by your experience at AutoNation Toyota South Austin. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Incredible experience buying a car on AutoNation, the

Incredible experience buying a car on AutoNation, the process was very straightforward the attention was very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

In a time when inventory is low, Autonation Toyota had

In a time when inventory is low, Autonation Toyota had the exact Tundra I was looking for. My wait was only about a week, and it was EXACTLY what I was looking for. Even with interest rates going up, they somehow got me the truck I wanted for the payments I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!