Reviews
Cindy was waiting for us and expedited the process
Cindy was waiting for us and expedited the process professionally. Very easy and timely. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Miata, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!
Art Gomez is professional and an excellent service
Art Gomez is professional and an excellent service advisor. He always answers any questions I may have Nancy Garrett
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!
I'm not really sure how to rate this service because of
I'm not really sure how to rate this service because of another issues that pertains to the visit. 1st of all my vehicle did receive the attention it needed. The issue was resolved however my concern is that not only was my gas on empty upon pick up (literally the gas light was on) and that is not how I left it. The are 30 miles on my vehicle that are not adding up. When I dropped of my vehicle the mileage read 7,526. Upon pick it it was at 7,556. Another small detail the passenger front seat was reclined more than normal. I fully understand that my vehicle might have needed to be driven to look at the issue and fix it but not 30 miles.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello Sann, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.
Have had my cars serviced at Toyota for 20 yrs.
Have had my cars serviced at Toyota for 20 yrs. Always been pleased. Art Gomez is the very best. Totally trust him!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Explained what was needed and why it was needed and Why
Explained what was needed and why it was needed and Why friendly staff fast turnaround
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
The people here are very friendly and work hard to find
The people here are very friendly and work hard to find the right vehicle and deal for you. I highly recommend shopping here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Everyone I met went out of their way to be helpful.
Everyone I met went out of their way to be helpful. Great customer service and a quick wait time. Couldn't have been easier
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.
Service was completed in a timely manner.
Service was completed in a timely manner. The waiting area is comfortable. I can always depend on a job well done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Susana Pomar has been a delight to work with.
Susana Pomar has been a delight to work with. She quickly reached out to me for my car needs, understood my requirements, explained me the process clearly and was prompt with her follow ups. Overall I am very impressed with her professionalism.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Arno, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great Communication, Service did not take long, always
Great Communication, Service did not take long, always great service . Thanks Alex Soto for the friendly and prompt service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!