Reviews
Waiting time is too long.
Waiting time is too long. Staffs are nice. Boring during wait. 10k maintenance takes long.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (512) 518-6900 to discuss what we can do to help.
Barry is excellent
Barry is excellent. I am buying a new Camry. Barry is very honest and straightforward. The dealership lobby is very clean and very professional looking.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lee, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Jim Lee is wonderful to work with!
Jim Lee is wonderful to work with! No pressure at all. This is our 3 vehicle we have purchased from Jim. Will keep buying from him as long as he’s there!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
I set an appointment with Jacob Guereca.
I set an appointment with Jacob Guereca. He met me at the appointed time and proceeded to check for vehicles that we can test drive. After trying a Tacoma and a 4Runner Jacob looked up incoming inventory. We settled on a 4Runner SR5. He took our keys for appraisal and we started negotiating. Both Jacob and Darren (Sales Manager) were very reasonable. They made their offers and we countered. After a couple of back and forths, we had a deal. The process was straightforward and true. I would recommend AutoNation Toyota to anyone who's in the market for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Pgtalabis, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Jim Lee is Awesome!
We love working with Jim Lee! Always a laid back approach and never puts any pressure to buy. Gives us space to make our decision about which vehicle is right for us. We will keep coming back to buy from Jim!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
The repair/ extended warranty package I purchased is a
The repair/ extended warranty package I purchased is a joke! When I first purchased this car, all these promises were made now with 30K miles on it, their charges go up. Very disappointed. My repair facilitator was great. Just not happy with this expensive plan I purchased. Told I only have 4 free oil changes left.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Hi Susan, thank you for taking the time to leave us feedback. Please call our General Manager at (512) 518-6900 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
Eric was amazing, he got me in and out with the car I
Eric was amazing, he got me in and out with the car I want, Lauren in finance was amazing too, 10 stars ❤️❤️❤️
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Alyssa, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
The service center was so helpful and kind.
The service center was so helpful and kind. I had to take my car in to get some issues resolved after buying it at a different Toyota location. I wanted to be mad but Aaron made the process smooth. I had to leave my car for several days which was tough but otherwise I can't complain!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
It took autonation nearly 3 days to diagnose the issues
It took autonation nearly 3 days to diagnose the issues with my vehicle. The representative was friendly and did what he could to help the process and ease the situation but obviously there was some miscommunication about when they were able to get my car in and how long it would take. I waited in the lobby for 5-6 hours before I was told they would need to keep my car over night, and then I had to make the effort to continuously check on the progress of the diagnosis after almost 2 more whole days.
- Customer service 4.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (512) 518-6900 -- we hope to hear from you soon.
The Service Center ay AutoNation is great.
The Service Center ay AutoNation is great. Easy to deal with. I get in and out with no hassles. Tony Do is excellent to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.