Reviews
Mr. Coy was very friendly & helped us with lots of
Mr. Coy was very friendly & helped us with lots of patience. Awesome service! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Esmeralda, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Took my vehicle in for an oil change and was overwhelmed
Took my vehicle in for an oil change and was overwhelmed with all of the work that were highly recommended on my vehicle that is only a few years old. I felt pressured to say yes and received a large unplanned bill. I think it would be good to get better warning a head of time so it can be better planned out. I don't think this was necessarily the Service specialist' fault. He was helpful but the dealership prices are significant.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 518-6900 to discuss what we can do to help.
Art Gomez(service advisor) was his usual professional,
Art Gomez(service advisor) was his usual professional, courteous, and helpful self while addressing the services needed on my vehicle. Always a pleasure to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Buying A new Car
It was great they explained everything and show me what choices of car I had to buy from my preference. And the helper was great too he took us to look at lot of cars after we asked.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lal, thank you so much for your positive comments about AutoNation Toyota South Austin! We are always more than happy to assist you if anything else comes up. Take care!
I had a very positive experience at Autonation South.
I had a very positive experience at Autonation South. The service was quick and competent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello Elisabeth, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Not very impressed with this dealership, I took my car in
Not very impressed with this dealership, I took my car in for just an oil change and dropped it off the night before. The guy who was in charge of my car called and text me at 8am the following morning listing off about $2000 worth of things that was wrong with my car. When I told him I just wanted an oil change he literally ghosted me and when my appointment time of 9:45 came and went I couldn’t get ahold of him at all. I had to wait until 3pm that afternoon after calling and texting multiple times to find out that my car was ready. Really disappointed in this type of service.
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we are deeply disappointed by your experience at AutoNation Toyota South Austin. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 518-6900 to discuss what we can do to help.
Auto nation Toyota has always been a great dealer
Auto nation Toyota has always been a great dealer offering excellent customer service from sales to service
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Debbie Leung was extremely helpful with making a informed
Debbie Leung was extremely helpful with making a informed decision! Look for her when you go to this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Danvt, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!
Had a great experience purchasing my vehicle!
Had a great experience purchasing my vehicle! From sales to service they always go above and beyond!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Eric and Keith Hennessy were very helpful in getting my
Eric and Keith Hennessy were very helpful in getting my car tuned up. I have been getting my car serviced here for about 10 years and they are always very professional. I liked the fact that you can now text with your service representative.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!