Reviews
I bought a car 10 years ago that came with lifetime oil
I bought a car 10 years ago that came with lifetime oil changes. Although the dealership changed hands they have always honored the commitment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
The service dept.
The service dept. is great..! The manager Keith Hennessy and my adviser jarred Jones are great, they always take wonderful care of me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Eric was prompt, friendly, professional and I will ask
Eric was prompt, friendly, professional and I will ask for him next to me. Getting an appointment was easy online!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Mike, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Please let us know if there is anything else we can do for you; we are more than happy to help!
Sales Associate Patrick Benadum was very knowledgeable
Sales Associate Patrick Benadum was very knowledgeable and helpful through out the whole purchasing process, thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
My family has purchased 7 vehicles from AutoNation with
My family has purchased 7 vehicles from AutoNation with excellent results. The service department always is great, too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great Service & Sakes Support and I couldn’t be happier
Great Service & Sakes Support and I couldn’t be happier with the entire sales process!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!
Came for already scheduled appointment and waited about
Came for already scheduled appointment and waited about 45 minutes before I was helped. Same thing when I came to pick up my car. Cashier was on lunch break and I was never informed ahead of time to avoid picking up my car at that time. Had to find my service associate and that took lots of love of looking and paging and waiting. On the positive side, they did not do services I did not need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
This was my first time at the dealership, and it was very
This was my first time at the dealership, and it was very busy. The service representative was friendly and helpful; however, when he told me that the car was coming around and ready, I still waited for over an hour with no explanation. I was expecting better.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Worst visit in service ever.
Worst visit in service ever. I wasn't discriminated against. Rude service Manger. Yanked off my wheel cover while l wasn't in my car. Then left one partially secured after servicing my car. I have purchased 2 cars from you. Never again will l purchase from you again. Sad hurtful representation at the dealership. I will never encourage anyone to go purchase from this dealership. Mary Earls
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The service and staff were awesome.
The service and staff were awesome. I took my Carolla in for an alignment and waited for the work to be done. It was finished as Epi said it would be. The price was fair. I didn't leave feeling ripped off.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!