Reviews
Mel Davis is literally the best!
Mel Davis is literally the best! I bought a brand new Corolla from her and she made the process so easy. This is the second car I’ve bought from her and will never buy from anyone else!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Krista, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!
If I get outta there in under 3 hours, it’s a miracle.
If I get outta there in under 3 hours, it’s a miracle. Under 1 ½ hrs if for basic oil change and tire rotation. Jared, the agent, is friendly and helpful, keeps me updated on the progress when I hound him. After my 15,000 mile Service maintenance, in less than 2 months my power steering crapped out. It took 2 months to get the parts needed to repair. After they repaired it, 2 months later my engine coolant cap mysteriously shook lose and coolant spilled out. It took 2 four hour visits to replace the cap. Well, they also did my state inspection and service maintenance on the 2nd day. It’s still under warranty, thankfully, so what are you gonna do?
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Hahaha 😝
The service is excellent, the costs affordable, but the
The service is excellent, the costs affordable, but the time is to long, regularly it takes more than three hours
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does not recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Over the years I have worked with AutoNation Toyota South
Over the years I have worked with AutoNation Toyota South Austin and always have found that they always put the customer first. This past couple of weeks I have worked with Charles Reed and he was very informative on each step that was being taken to get my car back on the road.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota South Austin. Don't hesitate to call us if you ever need anything. Be safe on the road!
What customer service is supposed to be
Patrick Benadum has always taken me under his wing when I step into this dealership. I walked out with my dream truck today thanks to him and Daniel Flores. I will continue to stay loyal to Toyota because of these guys! Thanks always Patrick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Not organized, still sending me emails by mistake when I
Not organized, still sending me emails by mistake when I have told them for at least 5 years that they have the wrong email address and whoever is supposed to be getting these emails about their new vehicle is not. I feel sorry for the person who actually bought the vehicle they are emailing me about.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
It’s fine.
It’s fine.fine fine fine fine fine fine fine fine fine fine fine fine fine
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
I had an appointment and it took almost 3 hours to do an
I had an appointment and it took almost 3 hours to do an oil change. Did not call me when my car was ready, and gave me the wrong keys for my car, left my keys on front seat so anyone could just get in and drive off. Not what I would want from a dealer that say they are going to take care of you
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Hello, we are deeply disappointed by your experience at AutoNation Toyota South Austin. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (512) 518-6900 to discuss what we can do to help.
We will see what happens next time the car is due for service
Awesome and friendly experience.
Awesome and friendly experience. Eric was very helpful. Would recommend this dealership to all my friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
They did such a awesome job 👍 Jerry was great I'd
They did such a awesome job 👍 Jerry was great I'd definitely recommend this place and will comeback if something happens.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota South Austin and we hope to be of service again in the future.