AutoNation Toyota South Austin

Awesome,I always love going there ,they know their business and treat everyonewith respect.best customer service.best deals.taking my truck back there again.thanks

The service was provided as expected. They have a good waiting room, where I spent about 4-5 hours for the service. The only bad thing about their waiting rooms for those who work remotely, is their chairs, they are higher than the desk, which makes it uncomfortable to work these many hours. Besides that, everything done right!

If given the option do not schedule with Epi Rodriguez. Also don’t plan on waiting unless you absolutely need to. I am not generally one to write poor reviews but I had a morning appointment for an oil change and to have a patch put on a tire. When I scheduled I made these details clear and I arrived on time. It took OVER 4 HOURS to complete this. The tire patch was clearly rushed seeing that there were black tire marks on the side of my white car and the spare tire was not even put away completely. I will now have to spend an additional hour buffing these out myself. The car was also not washed at all despite me being told it would be. I assume this is because I was asking about my vehicle status at the 3 hour mark (where I was told I’d have my car in 20 minutes which was clearly not true). I have been to this location before and the service was fine. I anticipated a long(ish) wait but 4 hours for this service (and not even a complete job) is ridiculous. The service I received from Mr. Rodriguez was very disappointing. I was being blown off and not being kept updated at all. I also noticed that I was not the only one waiting at his desk for an update. Very very disappointed in this service.

They did a good job on my SUV I was appreciate it Thank You. And time I wait was great it give me chance to work in the office.

I recently had the 5000 mile oil change and check up (covered under warranty). Everyone was kind and helpful during the appointment. There was a nice waiting area. It took about an hour for the oil change. Was perfect. Thank you!

I have purchased a used and new vehicle at this dealership. It is the only dealership I have experience with in Austin, tx.

I have an appointment at 8:45am, but i waited more than 5 hrs.but my car hasn’t checked yet. So I pulled out my car and went back home for nothing has done. I have a lot of wasted time but nothing to do my car. My advisor is: Ipe Rodrequiz

Jared Jones brings confidence and trust when it comes to car repairs. I knew something was not functioning properly and he took additional time to address my concerns. A friend recently told me that I should never use the dealership for my car repairs, but this trip proved that advice to be totally incorrect. Had it not been for Jared Jones, his manager and the dealership all would not have turned out the same for me, the customer.

My experience was a pleasant one for the most part. Purchasing the car was pretty simple, even with wait times and delays because of supply chain issues. Pauliana was great and quick with response time and information I needed. the 2 star detriment is because I am having a hard time getting a simple cooler replaced. A cooler (like one used for picnics) that came with the 4runner I bought, leaks from the drain where the plug doesn't fully contain the water. It would be a very simple exchange, but communication is slow and the process is way more annoying than it needs to be. I bought the car in 05.2022

One of the best new car purchase I have done in years. In this time of no inventory they treated me great. Josh is the best.